The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The property is closed between 27 March and 27 March.
Buganvillas Hotel Suites & Spa offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Buganvillas Hotel Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Santa Cruz hotel is smoke free.
Available in some public areas: Free WiFi
Limited onsite parking
Buganvillas Hotel Suites & Spa offers 116 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation has separate living rooms. Beds feature down comforters and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. 42-inch Flat-screen televisions come with cable channels. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Soho – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Buganvillas has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna and a spa tub.
The spa is open selected days. Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The check-in location differs from the property location. To check in, go to https://www.hotelbuganvillas.com/web-check-in/ Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to https://www.hotelbuganvillas.com/web-check-in/
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.