The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from 15 June to 15 July:
Camino Real Hotel offers its guests a waterslide, a health club, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A sauna, spa services, and a terrace are also featured at the family-friendly Camino Real Hotel. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.
Available in some public areas: Free WiFi
Camino Real Hotel offers 175 forms of accommodation with minibars and a safe. This accommodation offers separate living rooms. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
La Tranquera – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Terraza Los Mangales – This restaurant serves breakfast, lunch and dinner.
Irupe Cafe Bar – This café only serves breakfast.
24-hour room service is available.
Recreational amenities at the hotel include a waterslide, a health club, a spa tub and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
