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4.4 out of 5

"We stayed here for eight days and the service we received was fantastic, everywhere was spotlessly clean and well looked after, breakfast was included ... " More

By a verified traveller on Wed 08 May 2019

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Double Room, Terrace, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£240* Per night/room 23 Jun - 24 Jun

Grand Studio Suite, Sea View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Studio Suite, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Terrace, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use, Terrace, Mountain View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Studio Suite, Mountain View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Aguas de Ibiza Grand Luxe Hotel. During your stay, you're just a quick walk from Palacio de Congresos de Ibiza. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. Built in 2008, this 5-star hotel has 145 rooms over 4 floors. Each room includes amenities such as free WiFi and a furnished balcony.

  • Air-conditioned rooms with furnished balconies, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, 2 poolside bars and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Indulge with body wraps, hydrotherapy or manicures and pedicures at the spa
  • Services include free babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from Palacio de Congresos de Ibiza and 5 minutes on foot from Marina Santa Eulalia
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Aguas de Ibiza Grand Luxe Hotel ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aguas de Ibiza Grand Luxe Hotel

Everyone (4) Couples (3) Family (1) Friends (1)
5 out of 5

Posted by on 18 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Concierge Department

Thanks for staying with us. We appreciate your feedback!

5 out of 5
We stayed here for eight days and the service we received was fantastic, everywhere was spotlessly clean and well looked after, breakfast was included and the choices were incredible..... first rate establishment and would consider going back tomorrow.

Posted by on 8 May 2019

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Comment from Hotel Management

10 May 2019 by Carmen Molina , General Manager

Dear guest, Thank you very much for your kind coments! We are really happy to know that you enjoyed your stay and that you found the breakfast incredible. We would be delighted to welcome you back to Aguas de Ibiza Grand luxe Hotel soon. Best Regards,

4 out of 5

Beautiful Hotel spoiled by noise from nearby hotel

Pros: Service. Quality and design of room, gardens and public areas
Cons: The rooms are beginning to look a little tired and the sliding door did not fit properly. Room controls too high tech for a normal person like me
Location: Located at the north end of Santa Eularia so it is a bit of a walk to the harbour where most of the reasonable priced restaurants are.
Aguas de Ibiza is a very classy hotel. The public areas and rooms are very beautifully designed and comfortable and the staff are very helpful and competent. However there is an adults only (i.e. seniors) hotel across the road which has noisy pool games all day and very loud, poor quality 60s entertainment until after midnight every night which equals zero ambiance if you want to sit outside on your balcony. Not the fault of this hotel admittedly but for the kind of money you pay for a room, I expected better.

Posted by , from Spain/UK on 29 Jun 2017

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2 out of 5

3rd stay - gradual decline in customer service

Pros: Breakfast, cleanliness, spa facilities
Cons: Customer service, less focus on wedding parties and more on paying guests, bathrooms with walls that aren't see-through, rooftop bar/spa opening hours
Have stayed here 3 times for may bank holiday, first time was blown away by how friendly and accommodating the staff were, they went out of their way to make our stay comfortable and included really nice touches like snacks with bar drinks, served amazing sangria with fresh blackberries and showed us that they cared about how our trip was. Now they all have earpieces in their ear and communicate with each other through that rather than the customer, rooftop bar was closed for wedding on Saturday night from 4pm til close, went up on Sunday at 6:30pm to watch sunset but staff member said she was too cold and closing early. We were told at checkin that spa was open 8am til 10pm, but arrived on Monday morning before breakfast to find it closed, rang reception who told us it didn't open until 10am, shame as we were getting our cab to airport at 11:30. We arrived at 10am and the spa reception staff looked at her watch and begrudgingly let us in but told us it probably wouldn't be hot as it was only just open - surely if you open at 10 you would turn on sauna at 9? Don't get me wrong, the hotel is clean, the breakfast is still great quality but they've just lost sight of the customer experience and have gone clinical. Food menu is pretty limited and unless you eat in the restaurant the staff tend to ignore you, seems they go for the biggest bill rather than good service to all. Genuinely disappointed because we loved coming here the first year and Santa Eularia is a beautiful place.

Posted by , from UK on 2 May 2017

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5 out of 5
Schöne ruhige Lage, sehr gute Einrichtung, äusserst freundliches Personal, Zimmer werden nicht immer sehr sauber geputzt

Posted by on 11 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Concierge Department

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 8 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Concierge Department

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Tolles Hotel in Santa Eularia

Pros: Zimmer, Bedienung
Location: Direkt in der Nähe des Hafens von Santa Eularia mit vielen guten Restaurants, welche zu Fuss in 5 Min. erreicht werden können.
Modernes Hotel (hervorragende Betten), sehr gute Restaurants, Bar im 5. Stock mit toller Aussicht. Guter Service (herausragendes Frühstück), freundliches und hilfsbereites Personal. Leider wird der Wert der schönsten Zimmer mit Blick auf den Hafen durch den Lärm der Hafenaktivitäten geschmälert (bereits frühmorgens).

Posted by , from Sursee on 24 Jul 2018

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5 out of 5

5* Hotel mit Lifestyle

Ein 5* Hotel, welches seine 5 Sterne regelrecht verdient. Bereits beim Empfang beginnen die Ferien. Das Personal sehr aufmerksam und zuvorkommend. Ein Getränk zur Begrüssung und dabei wird alles übers Hotel erklärt. Die Zimmer sind mit sehr viel Komfort ausgestattet. Der Garten mit der Poolanlage sehr gepflegt auch so die Spaanlage. Das Morgenessen sehr ausgeprägt. Die Sicht auf den Hafen und aufs Meer ist Atemberaubend. Die Lounge auf dem Dach wäre sicherlich der Hammer aber diese war durch ein Hochzeit gesperrt. Gerne werden wir dieses Hotel berücksichtigen.

Posted by on 19 Apr 2016

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5 out of 5

Top Hotel mit tollem Personal

Das Hotel ist einfach sensationell. Das Personal ist überdurchschnittlich top!! Ein ganz grosses Bravo an alle Mitarbeiter und Mitarberinnen. Ich komme sehr sehr gerne erneut zu Ihnen. Vom Welcome bis hin zum Check out war alles grandios. Besten Dank für das Frühstück - sehr liebevoll eingepackt beim Checkout. Ich werde Sie sehr gerne weiterempfehlen. Michael Meyer

Posted by on 5 May 2015

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Renovations + Closures

The property is closed between 1 November and 31 March.

Property Features

Aguas de Ibiza Grand Luxe Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 5358 square feet (498 square metres) and includes conference rooms. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Aguas de Ibiza Grand Luxe Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Santa Eulalia del Rio hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 5358 sq ft of conference space
  • 498 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Ibiza (IBZ) (23.9 km / 14.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Aguas de Ibiza Grand Luxe Hotel offers 145 forms of accommodation with espresso makers and a safe. Rooms open to furnished balconies. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Santa Eulalia del Rio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 11 AM.

Aguas de Ibiza Grand Luxe Hotel has 2 restaurants serving breakfast, lunch and dinner.

Maymanta – This restaurant is located by the pool and specialises in Mediterranean cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Alabastro – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.

Oligo Madeinterranean – This restaurant specialises in international cuisine. Open daily.

Maymanta Pisco Bar – On-site rooftop bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 125 per vehicle (one way)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 40 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aguas Ibiza Lifestyle Hotel
  • Aguas Ibiza Lifestyle Hotel Santa Eulalia del Rio
  • Aguas Ibiza Lifestyle Santa Eulalia del Rio
  • Aguas Ibiza Lifestyle GL Small Luxury Hotel
  • Aguas Ibiza Lifestyle GL Small Luxury Santa Eulalia del Rio
  • Aguas Ibiza Lifestyle GL Small Luxury
  • Aguas Ibiza Grand Luxe Hotel Santa Eulalia del Rio
  • Aguas Ibiza Lifestyle GL Smal
  • Aguas Ibiza Grand Luxe Hotel
  • Aguas Ibiza Grand Luxe Santa Eulalia del Rio
  • Aguas Ibiza Grand Luxe
  • Aguas De Ibiza Grand Luxe
  • Aguas de Ibiza Grand Luxe Hotel Hotel
  • Aguas de Ibiza Grand Luxe Hotel Santa Eulalia del Rio
  • Aguas de Ibiza Grand Luxe Hotel Hotel Santa Eulalia del Rio

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Aguas de Ibiza Grand Luxe Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.