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3.8 out of 5

"The hotel was in a great position overlooking a small beach just outside the resort. My friend and I had suites and have to say these were superb. I ... " More

By zusie on Sun 18 Oct 2015

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Palladium Hotel Don Carlos - All Inclusive. During your stay, you're just a quick walk from Caló de s'Alga. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 1969, this 4-star resort has 168 rooms over 4 floors. Enjoy your stay with amenities like a balcony and a flat-screen TV in each room.

  • Air-conditioned rooms with balconies, iPod docking stations and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free uncovered self-parking
  • Enjoy a bite to eat at Mar i Cel, a buffet restaurant that serves Mediterranean cuisine
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a fitness centre and aerobics classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Caló de s'Alga and 10 minutes on foot from Playa del Rio

Double Room Single Use

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Palladium Hotel Don Carlos - All Inclusive ratings based on 6 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palladium Hotel Don Carlos - All Inclusive

Everyone (1) Couples (3) Family (1) Friends (1)
4 out of 5

Beach short break

The hotel was in a great position overlooking a small beach just outside the resort. My friend and I had suites and have to say these were superb. I had a small problem with mine and the reception staff were excellent in sorting this out for me with little inconvenience to myself. The food was plentiful but the quality was somewhat lacking for a hotel of this class. Could do with less variety and higher quality foods. This would help to have a greater turnaround of the food because if you went to the dining room later in the food service it was not very warm and sometimes looked unappealing. Entertainment was varied and generally of a high standard, aimed at the more mature clientele that seemed to be in the majority in the hotel. The two entertainers worked hard and with enthusiasm even though it was nearly the end of the season. I applaud the pool staff, have never been to a hotel where the pool and sunbeds have been kept so clean. All in all this is lovely modern style hotel in a peaceful location. Perfect for the more the mature couple or singleton. Just needs the food upgraded and it would be great all round.

Posted by on 18 Oct 2015

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5 out of 5

Ideal adult retreat

We stayed in room 444 and the view of the marina and town is breathtaking! Spotlessly clean throughout the hotel and all amenities to make our stay enjoyable. Meals in both restaurants are varied and the choice is ample. There are pool snacks available throughout the day. Most drinks are within the all inclusive remit but those that are not are priced reasonably. The atmosphere is very relaxed and after leaving i truly felt like i had a complete break and wonderful holiday. Santa Eulalia town is about a 10 minute stroll away from the hotel where u can catch a bus/boat to other parts of the island for a very reasonable cost. The nightlife is varied but again, very relaxed and varied. The marina is well worth a stroll around. There is a gorgeous small beach down some steps from the hotel which is quite private and beds are €4 per day. My final comment is regarding the staff. They were all super friendly and helpful particularly when a mistake was made with our room, they could not have been more reassuring and apologetic. Manners are impeccable as is the efficiency the management should be very proud! Will definately return.

Posted by on 30 Jun 2015

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3 out of 5

1 mal hat gereicht

Das Personal war supper freundlich und das Essen war auch oke. Jedoch bekommt man um 11 Uhr keine neue Strandtücher da sie zuwenig haben oder alle immer in der Wäsche sind. Der Strand beim hotel ist schrecklich, und für den Liegestuhl verlangen sie noch eine Extra Gebühr. Also besser ein Auto mieten und die Insel abfahren. Ansonsten ist es Inordnung. Die Animation ist eher Langweilig.

Posted by , from schweiz on 21 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by nora

Sehr geheerte Yves, Zunächst einmal vielen Dank für die Zeit, die Sie damit verbracht haben, diesen Kommentar über Ihren Aufenthalt im Palladium Hotel Don Carlos zu schreiben. Wir freuen uns über Ihre freundlichen Vorschläge und stellen sicher, dass wir sie an das Managementteam weiterleiten, um das von unseren Kunden erwartete Qualitätsniveau zu verbessern und zu erreichen. Wir bedauern, dass Sie nicht die Erwartungen erfüllt haben, die Sie hatten und die sich perfekt widerspiegeln. Auf der andere Seite ist es eine Freude, die Freundlichkeit und Professionalität unserer Mitarbeiter zu schätzen. Wir hoffen, Sie wieder in unserem Hotel zu empfangen in eine nicht enfernte Zukunft. Mit freundlichen Grüßen, Nora Hospitality Manager Palladium Don Carlos.

5 out of 5

Toller Urlaub

Abholung ab Flughafen hat super geklappt. Ankunft 22.30 Uhr - nette Begrüssung - tolles Nachtessen - Zimmerbezug - Schlummertrunk an der Bar war auch toll. Schöner Fussmarsch ca. 10 Minuten zum Strand. Liegestuhlmiete (2 Liegen ein Sonnenschirm) 13.50 Euro ist ok. Schwimmbad beim Hotel ist super. Alle Angestellten waren jederzeit sehr hilfsbereit uns sehr nett. Diverse Unterhaltungsmöglichkeiten mit Live-Musik in Santa Eulalia (10 Minuten Fussmarsch). Kann dieses Hotel mit bestem Gewissen weiterempfehlen

Posted by on 2 Aug 2015

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3 out of 5

Hotel pour les + de 65 ans !!!

A plus de 25 mn d'Ibiza, hôtel très bien pour les plus de 65 ans cuisine très très moyenne !!! Pour certaines chambres (suite ) ne pas regarder en bas ... vue sur les poubelles ...

Posted by on 16 Jul 2015

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3 out of 5

Never again

Leider entspricht die Website in keinster Weise der Realität. Das moderne Hotel, das up to date ist, war nicht zu finden. Das Essen war eine Katastrophe. Fettig, ungesund, kaum frisches Gemüse (selbst Spargel und Champions aus der Dose). Selbst zum Frühstück Dosenobst bzw unreife Melone und Ananas. Keine typischen, regionalen Menüs oder Produkte- alles dem Tourismus azs dem englischsprachigen Raum angepasst. Die Bezüge der Cabana's wurden nie gewechselt, auch nicht, nachdem der Gärtner sie ordentlich nass gespritzt hatte und in Verbindung mit der Erde auch schön dreckig. Nur auf Anfragen wurde z. B. dieser Service erbracht.

Posted by on 29 Jun 2015

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About the Palladium Hotel Don Carlos - All Inclusive

Location Carrer los Rosales, 53, Santa Eulalia del Rio, Ibiza 07849

Renovations + Closures

This property is closed from 30 June 2020 to 31 October 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Palladium Hotel Don Carlos - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Palladium Hotel Don Carlos - All Inclusive such as the outdoor pool and the fitness centre. Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Free self parking is available. This 4-star Santa Eulalia del Rio resort is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1969
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ibiza (IBZ) (23 km / 14.3 mi)
  • Parking: Free self parking

Room Amenities

Palladium Hotel Don Carlos - All Inclusive offers 168 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Mar i Cel – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Bella Vista – This restaurant only serves dinner. Open daily.

Lounge Bar – This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the property include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Palladium Hotel Don Carlos - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Don Carlos Fiesta
  • Fiesta Carlos
  • Fiesta Don
  • Fiesta Don Carlos
  • Fiesta Don Carlos Hotel
  • Fiesta Don Carlos Santa Eulalia del Rio
  • Palladium Hotel Don Carlos All Inclusive Santa Eulalia del Rio
  • Fiesta Hotel Don Carlos Santa Eulalia del Rio
  • Hotel Fiesta Don Carlos
  • Palladium Hotel Don Carlos Santa Eulalia del Rio
  • Palladium Hotel Don Carlos All Inclusive
  • Palladium Don Carlos Santa Eulalia del Rio
  • Palladium Don Carlos
  • Don Carlos Hotel Ibiza
  • Palladium Hotel Don Carlos Ibiza/Santa Eulalia Del Rio
  • Palladium Don Carlos All Inclusive Santa Eulalia del Rio
  • Palladium Don Carlos All Inclusive
  • Fiesta Hotel Don Carlos
  • Pallaum Don Carlos Inclusive
  • Palladium Hotel Don Carlos - All Inclusive Santa Eulalia del Rio

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.