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4.5 out of 5

"Very friendly staff, good stopover for ferry, and dog friendly. What more would you want ?? " More

By a verified traveller on Fri 16 Sep 2016

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£112* Per night/room 29 Jul - 30 Jul

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Ciudad de Santander. During your stay, you'll be connected to the convention centre and just a quick walk from Monumento a La Sardinera. Features include free WiFi in public areas, plus a bar and a coffee shop/café. Built in 1989, this 3-star hotel has 62 rooms over 4 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, minibars and room service
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • Just a 2-minute drive from Santander Ferry Terminal and 14 minutes from Palacio de la Magdalena
  • Cats and dogs welcome for a fee

NH Ciudad de Santander ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Ciudad de Santander

Everyone (2)
5 out of 5

Good hotel!!

Pros: Everything!
Cons: Better food in the evening.......
Location: Not far from the front, it's a nice walking area.
Very friendly staff, good stopover for ferry, and dog friendly. What more would you want ??

Posted by , from brighton on 16 Sep 2016

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4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Poldo Sanchez

Estimad@ Anonymous, Sin duda, en NH Ciudad de Santander apostamos por el máximo confort y un diseño funcional. Resulta muy satisfactorio leer que nuestros clientes aprecian nuestras características y nos recomiendan a otros viajeros. Muchas gracias por escogernos y esperamos recibirle de nuevo en su próxima visita a Santander. Reciba un cordial saludo,

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 258 square feet (24 square metres) and includes conference centres. Vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly NH Ciudad de Santander. Parking is available for a fee. This 3-star Santander hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Built in 1989
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Santander (SDR) (7.8 km / 4.8 mi)
  • Train station: Santander Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Ciudad de Santander offers 62 forms of accommodation with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Santander hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Pillow options
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 39.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Secured self-parking fee: EUR 14.50 per night
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 39.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Ciudad Santander
  • Nh Ciudad Santander Hotel
  • Nh Hotels Santander
  • NH Ciudad de Santander Hotel
  • NH Ciudad de Santander Santander
  • NH Ciudad de Santander Hotel Santander

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.