6 Jan 2023 by Luz. E Guest Relations
Thank you for sharing your experience. We are glad that your evaluation is positive. We look forward to seeing you again. Cordially,
9 Dec 2021 by Rodrigo Front Desk Manager
Dear Alejandra, Thank you for your comments after your stay with us. Your comments undoubtedly help us to continue improving the quality of our services and we will also inform about what you indicate to all the areas involved. We hope to see you again and to meet your expectations Best Regards, Rodrigo
25 Feb 2020 by Barbara S.
Gracias por su comentario, nos alegra que califique de manera positiva su estadía con nosotros. Esperamos poder darle la bienvenida nuevamente. Cordialmente, Bárbara S. Guest Relations
23 Dec 2019 by Barbara S.
Thank you for your comment. We are glad to know that you had a quiet stay and that the location was comfortable for you. For us it will be a pleasure to welcome you again. Cordially, Barbara S. Guest Relations
28 Jan 2019 by Orianna
Thank you for your comment, we are happy that you positively rate your stay with us. I hope to welcome you again. Best regards, Orianna O Guest Relations
27 Feb 2020 by Barbara S.
Vielen Dank für Ihre Erfahrungen. Wir freuen uns, dass Ihre Bewertung positiv ist. Wir freuen uns auf ein Wiedersehen. Herzlichst Barbara S. Gästebetreuung
After a day in the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. This ski hotel also offers a fitness centre and a complimentary food/drink shopping service. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Santiago hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free long-term parking , Free self parking , Parking (limited spaces)
Holiday Inn Santiago - Airport Terminal, an IHG Hotel offers 224 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
Holiday Inn - Bar – This lobby lounge specialises in regional cuisine and serves breakfast, lunch and dinner.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.