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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£149* Per night/room 10 Feb - 11 Feb

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds (Club)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Mandarin Oriental, Santiago. During your stay, you're just a quick walk from Parque Araucano. Enjoy features like free self-parking, plus 2 restaurants and a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free self-parking
  • Enjoy Italian cuisine with garden views at Senso, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests speak favourably about the helpful staff and the pool
  • Within a 15-minute walk of Parque Arauco Mall and KidZania Santiago
  • Local-area and ski shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Property Features

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is available in public spaces for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 16738 sq ft of conference space
  • 1555 sq. m of conference space
  • Built in 1992
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle and ski shuttle
  • Parking: Free self parking

Room Amenities

Mandarin Oriental, Santiago offers 310 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. In-room wired and wireless Internet access (Wi-Fi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Senso – Overlooking the pool and garden, this theme restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Origen – This cocktail bar overlooks the pool and garden. Open daily.

Matsuri – Overlooking the pool and garden, this theme restaurant specialises in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium – On-site lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in hallways
  • Roll-in shower
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 80.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 30 for adults and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santiago Mandarin Oriental
  • Grand Hyatt Santiago Hotel
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago Mandarin Oriental
  • Mandarin Oriental, Santiago Hotel
  • Hotel Santiago by Mandarin Oriental
  • Mandarin Oriental, Santiago Santiago
  • Mandarin Oriental, Santiago Hotel Santiago

You should know

  • The seasonal pool will open in September and close in March.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.