16 Feb 2019 by Sara Zuin, Room Division Manager.
Estimated, we want to thank you for your comment, we are working with both points to keep improving our services. Best regards!
1 Nov 2019 by Sara Zuin, Room Division Manager.
Queremos agradecerle por dejarnos su valioso comentario. Saludos cordiales.
23 Feb 2018 by Sara Zuin, Room Division Manager.
Nous nous excusons pour les désagréments occasionnés lors de votre séjour, il est dommage que nous n'ayons pas répondu à vos attentes. Nous travaillons dur jour après jour pour continuer à améliorer. Avec nos meilleures salutations.
27 Feb 2018 by Sara Zuin, Room Division Manager.
Nous nous excusons pour les désagréments occasionnés pendant votre séjour, il est dommage que nous n'ayons pas répondu à vos attentes. Nous travaillons dur jour après jour pour continuer à améliorer. Avec nos meilleures salutations.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
All-inclusive room rates at Be Live Experience Hamaca Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.
Some rates at Be Live Experience Hamaca Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Be Live Experience Hamaca Beach offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business centre. A kids' pool, a nightclub, and a fitness centre are also featured at the eco-friendly Be Live Experience Hamaca Beach. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Boca Chica hotel.
Available in some public areas: WiFi (surcharge)
Free self parking
Be Live Experience Hamaca Beach offers 248 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Cable televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Pelicano Beach Club – This seafood restaurant serves breakfast, lunch and dinner. Reservations are required.
La Cotica Restautant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Orale Restautant – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
La Piazza Restaurant – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Rodizio Restaurant – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
Room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bay. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts Visa, Mastercard, American Express, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.