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3.8 out of 5

"Very nice hotel, staff was brilliant and they couldn't do enough for us. Definitely would recommend, centrally located to everything. I would go back " More

By KEIS F. on Mon 18 Jan 2016

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Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£43* Per night/room 22 May - 23 May

Executive Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Senior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Boutique Hotel Palacio's great location gets high marks from our customers. During your stay, you're just a quick walk from Parque Colon. Free breakfast, free WiFi in public areas and an outdoor pool are available. Built in 1800, this 3.5-star hotel has 45 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine while dining at Taberna Don Quijote
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Parque Colon and 15 minutes by car from Sambil Santo Domingo
  • Airport shuttle service available for a fee

Boutique Hotel Palacio ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Boutique Hotel Palacio

Everyone (4) Couples (1) Family (1)
5 out of 5

Diamond in the rough

Very nice hotel, staff was brilliant and they couldn't do enough for us. Definitely would recommend, centrally located to everything. I would go back

Posted by on 18 Jan 2016

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4 out of 5

Hôtel très bien situé

Pros: Situation
Cons: Luminosité des chambres
Location: Bien
En plein centre de la Zona Colonial correspond parfaitement à mon souhait

Posted by on 7 Dec 2017

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Comment from Hotel Management

9 Dec 2017 by Bianka Cruz

Cher client, Nous vous remercions d'avoir pris le temps de commenter notre Boutique Hotel Palacio, nous sommes flattés, reconnaissants et très heureux que vous vous sentiez bien dans notre hôtel et fiers de nos efforts pour maintenir la qualité de nos services et installations. Nous attendons votre prochaine visite à Santo Domingo pour continuer comme d'habitude, fournir un bon service. Cordialement, Bianka Cruz

4 out of 5
Freundliches Personal , Ruhige Lage Gleich in Kolonial Zone

Posted by on 23 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Bianka Cruz

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

4 out of 5

Nice hotel in the colonial zone

for visite the city it is a good point for starting. Good Restaurants near (Plaza Espana) and in direction of the sea. Good Taxi-Service by the Hotel-Crew

Posted by , from Zürich Switzerland on 14 Aug 2017

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Comment from Hotel Management

16 Aug 2017 by Bianka Cruz

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

5 out of 5
Pros: Zentrale Lage mit Parkplatz in Garage und Ambiente des Hotels.
Location: Besichtigung des Kolonialviertels.
Sehr schönes, stimmiges Ambiente,zentrale Lage, schönes Zimmer.

Posted by on 27 Nov 2016

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Comment from Hotel Management

30 Nov 2016 by Bianka Cruz

Vielen Dank für Ihren Aufenthalt bei uns. Wir arbeiten hart daran, unsere Gäste glücklich zu machen und Ihr Feedback zu schätzen! Beste Grüße,

1 out of 5

A oublier...

Obligés d'aller se loger ailleurs...Chambre bruyante...etc...Chambre proposée en remplacement dix fois pire, sans fenêtres, avec moustiques, minuscule, et j'en passe.

Posted by on 11 Feb 2016

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Boutique Hotel Palacio offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 301 square feet (28 square metres). A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Boutique Hotel Palacio. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Santo Domingo hotel is smoke free.

  • 45 guestrooms or units
  • 4 levels
  • 3 buildings
  • 301 sq ft of conference space
  • 28 sq. m of conference space
  • Built in 1800
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (27 km / 16.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Boutique Hotel Palacio offers 45 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 11:00 AM.

Taberna Don Quijote – This restaurant specialises in Caribbean cuisine and serves breakfast, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 9 children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 9
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Hotel Palacio
  • Boutique Hotel Palacio Santo Domingo
  • Boutique Palacio
  • Boutique Palacio Santo Domingo
  • Hotel Palacio
  • Palacio Hotel
  • Palacio Hotel Santo Domingo
  • Palacio Santo Domingo
  • Boutique Hotel Palacio Hotel
  • Boutique Hotel Palacio Santo Domingo
  • Boutique Hotel Palacio Hotel Santo Domingo

You should know

  • Boutique Hotel Palacio offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.