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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Blue Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available. Built in 1956, this 5-star resort has 298 rooms over 9 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LED TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, aromatherapy or body treatments at Bi Wellness & Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a sauna and aerobics classes
  • Guests have great things to say about the breakfast and the comfortable guestrooms
  • 11 minutes by car from Blue Mall and 7 minutes from Playa Montesinos
  • Airport shuttle service available for a fee

Executive Suite (Junior 2AD)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£61* Per night/room 29 Feb - 1 Mar

Ambassador Royal Junior Suite 1+2

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Ambassador Royal Junior Suite 1+1)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Ambassador Level 2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Junior 2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ambassador Royal Junior Suite 1AD

Bed Count 1 King Bed Maximum Occupancy 1 Max

El Embajador, a Royal Hideaway Hotel ratings based on 1 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for El Embajador, a Royal Hideaway Hotel

Everyone (1)
2 out of 5
Wasser tropfte von Zimmerdecke, Klimanlage funktionierte nicht, Kühlschrank kühlte kaum, Wasser in Dusche lief nicht ab da Abfluss verstopft. Zimmermädchen erbrachte schlechten Service. Trotz Reklamationen wurde vom Hotel nicht unternommen.

Posted by on 31 Dec 2016

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Comment from Hotel Management

3 Jan 2017 by GEM

Dear Guest, First of all, I’m sorry I’m not able to answer to you in your language. We want to apologize for not being able to make you feel supported in this occasion when having the incidences you mention with the room. We do our best to offer a caring and personalized service giving all the possible solutions to make sure guests fully enjoy their stay among us. We truly hope to have the opportunity to welcome you back on your next visit to Santo Domingo to experience the comfort of our newly stylish rooms. Sincerely. Montserrat Grifol - Guest Experience Manager

About the El Embajador, a Royal Hideaway Hotel

Location Ave Sarasota 65, Santo Domingo, Distrito Nacional 10110

Property Features

El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this resort measures 26308 square feet (2444 square metres) and includes conference rooms. A casino, a sauna, and spa services are also featured at the luxury El Embajador, a Royal Hideaway Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of El Embajador, a Royal Hideaway Hotel was completed in 2017. Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

  • 1 building
  • 298 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 26308 sq ft of conference space
  • 2444 sq. m of conference space
  • Built in 1956
  • Casino
  • Bar by the pool
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (32.9 km / 20.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

El Embajador, a Royal Hideaway Hotel offers 298 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

El Jardin del Embajador – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner.

Cru Tapas & Wine Bar – This tapas bar specialises in Spanish cuisine and only serves light fare. Open daily.

Lobby Bar – This lobby lounge only serves light fare. Open daily.

Las Cotorras Garden Bar – This cocktail bar is located by the pool. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

Bi Wellness & Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car recommended


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Embajador
  • Embajador
  • RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
  • Occidental El Embajador Hotel
  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Santo Domingo
  • Occidental Embajador
  • El Embajador Royal Hideaway Hotel Santo Domingo
  • El Embajador Royal Hideaway Hotel
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • RENOVATED El Embajador Royal Hideaway Hotel
  • RENOVATED El Embajador Royal Hideaway Santo Domingo
  • RENOVATED El Embajador Royal Hideaway
  • RENOVATED El Embajador a Royal Hideaway Hotel
  • El Embajador a Royal Hideaway Hotel
  • Occidental El Embajador
  • Occidental El Embajador Santo Domingo
  • El Embajador, A Royal Hideaway
  • El Embajador, a Royal Hideaway Hotel Resort
  • El Embajador, a Royal Hideaway Hotel Santo Domingo
  • El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.