Our first impression of the house as well as the services that came with it were above and beyond. To start, the house was no different from how it was described on the website. We came with low expectations, but the whole family was blown out of the water with the beauty of the house. The hostess Sofia, was very helpful in showing us the ins and outs of the house as well as giving us tips to navigate the city along with helping us choose the best tours that would accommodate our family of seven. Elia house was more than perfect for our family. With three rooms and five beds, we all were able to settle in very comfortably. The rooms and bathrooms were kept very clean and we had no issues at all with the quality of the rooms. The kitchen and living room area was a nice place for our family to sit together and cook some snacks here and there since we were mostly eating out. From the stove to the refrigerator, the whole kitchen worked perfectly and was in perfect condition. The outside area was the most beautiful part of Elia house. The pool was a perfect size that allowed for everyone to have a fun time swimming and we were also given pool toys to use during our stay which improved the experience for the kids. The outside seating was very beautiful and we enjoyed having breakfast there every morning with a beautiful view of the sun and the water. Beside the pool there was many sunbeds with shade to relax after swimming, as well as a tanning area surrounded by greenery which made the whole outside area a serene place to be. All in all, the house went above and beyond from what we all expected and we were happy to be able to stay at Elia house and would strongly recommend for any families to spend some nights there during their stay in Santorini.