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3.8 out of 5

"Staff around the pool are attentive, friendly and go out of their way to look after you. View from the room was disappointing as although this was a ... " More

By a verified traveller on Tue 28 May 2019

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Suite (Pool Front)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Villa, Private Pool (Ilios)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Luxury Villa, Private Pool (Selini)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite, Sea View (Junior - Sunset)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Private Pool, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Santo Maris Oia Luxury Suites & Spa gets high marks from our customers. During your stay, you're just a quick walk from Santorini Caldera. Features include free WiFi in public areas and free valet parking, plus 5 outdoor pools. Built in 2016, this 5-star hotel has 65 rooms on 1 floor. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, 24-hour room service and flat-screen TVs
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy Greek cuisine while dining at Alios Ilios
  • Take a swim in the 5 outdoor pools
  • Treat yourself to massages or manicures and pedicures at Royal Spa
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Santorini Caldera and Oia Castle
  • Airport shuttle service available for a fee

Santo Maris Oia Luxury Suites & Spa ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Santo Maris Oia Luxury Suites & Spa

Everyone (2) Couples (1) Family (1)
4 out of 5
Staff around the pool are attentive, friendly and go out of their way to look after you. View from the room was disappointing as although this was a sunset sea view room, the balcony obstructed the view from a seated position or from the plunge pool.

Posted by on 28 May 2019

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Comment from Hotel Management

6 Jun 2019 by Rooms Division Manager

Dear guest, Thank you very much for your review and your wonderful comments concerning our staff attendance and services offered to you! We regret to read that you felt dissapointed from your suite view, we wish you would have given us the opportunity during your stay to offer you an alternative. We hope that we will have the opportunity to welcome you once more as guests in Santo Maris in the future! Kind Regards Antigoni Polychronaki Rooms Division Manager

1 out of 5
Nous avons été très déçus par notre chambre (202), forte odeur d’humidité, chambre très mal agencé, surtout la salle de douche, impossible de régler l’eau à la bonne température c’était très chaud et d’un coup très froid, le sol était dans un piteux état. Très mauvais rapport/qualité prix. C’est vraiment la pire chambre de notre séjour.

Posted by , from Paris on 1 Sep 2020

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Comment from Hotel Management

7 Sep 2020 by Rooms Division Manager

Dear guest, First and foremost, we would like to thank you for choosing Santo Maris Oia for your vacation in Santorini and for the time and effort you have taken to share your review. We sincerely regret that we did not fulfil your expectations and we are very sad to read that you were dissatisfied with the suite that you were accommodated in. Rest assure that we will carefully investigate the issues that you have mentioned. However, please allow us to explain further the main points of your review. Due to the high levels of humidity in our island, we have a system of dehumidification in all our suites working 24/7. Our air conditioning and dehumidification systems get cleaned and disinfected after every guest’s departure from each suite, while they are thoroughly inspected. Also, in regard to your comment about the temperature of the water in the shower; we are recording your complaint and we regret that you did not report it to us, so that our dedicated maintenance team would have had the opportunity to review this and fix any possible issue for your comfort. Related to your comment on the suite’s ground we assume that you are referring to a unique Cycladic technique from handmade pressed concrete which creates "water" marks on the cement, being part of the construction. As per the poor value for money, our hotel is located in a privileged setting offering astonishing views to Santorini’s well-known sunset as well as a more private and hidden from the crowds accommodation, and all these in a 5 minute walking distance to beautiful Oia village. As the first officially certified ‘’Boutique Hotel’’ in Greece, awarded by the Hellenic Chamber of Hotels, and a Traveller’s Choice, for three consecutive years, among various awards and certifications of quality assure that our hotel offers unforgettable moments to our guests synonym to 5-star experience . Again, we regret to read we could not exceed your expectations this time, but we would like you to know that your feedback is very important to us. We wish that you have had reached a member of our team to discuss your concerns prior your departure from our hotel. We would love the opportunity to welcome you again in our hotel and offer you an ameliorated experience. We trust you had a pleasant journey home and we wish you the very best. Kind Regards Antigoni Polychronaki Rooms Division Manager

5 out of 5

Posted by on 13 Oct 2018

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Comment from Hotel Management

14 Oct 2018 by Antigoni Polychronaki

Dear guests, Thank you for taking time to review our hotel. We hope we will be able to welcome you again at Santo Maris Oia in the future! Kind Regards Antigoni Polychronaki Rooms Division Manager

5 out of 5
Verry nice, best service, für le one of The best Hotels in The Island

Posted by on 4 Oct 2018

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Comment from Hotel Management

5 Oct 2018 by Antigoni Polychronaki

Dear guest, It is always reassuring to receive such a nice feedback and we are truly grateful for taking the time to share it. We truly hope we will have the opportunity to host you again in our hotel! Warm wishes Antigoni Polychronaki Rooms Division Manager

About the Santo Maris Oia Luxury Suites & Spa

Location Oia, Santorini, 84702

Property Features

Santo Maris Oia Luxury Suites & Spa offers its guests 5 the outdoor swimming pools and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the luxury Santo Maris Oia Luxury Suites & Spa. Free self parking and valet parking are available. This 5-star Santorini hotel is smoke free.

  • 1 floor
  • 65 guestrooms or units
  • Built in 2016
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Santo Maris Oia Luxury Suites & Spa offers 65 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 11 AM.

Alios Ilios – This restaurant specialises in Greek cuisine.

24-hour room service is available.

Nearby Activities

5 the outdoor swimming pools are on site along with a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Spa. Services include massages and manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santo Maris Oia Luxury Suites Hotel
  • Santo Maris Oia Luxury Suites
  • Santo Maris Oia Suites & Spa
  • Santo Maris Oia Luxury Suites Spa
  • Santo Maris Oia Luxury Suites & Spa Hotel
  • Santo Maris Oia Luxury Suites & Spa Santorini
  • Santo Maris Oia Luxury Suites & Spa Hotel Santorini

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.