Based on 363 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us they enjoy the breakfast at Eco Palms House - Sapa Retreat . During your stay, you'll be close to Sapa Radio Tower. Features include free WiFi in public areas, plus a restaurant and dry cleaning service. Built in 2015, this 3-star hotel has 6 rooms. All rooms offer free WiFi and free toiletries.

  • All rooms offer room service (during limited hours), desks and hairdryers
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast offered for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests like the breakfast and restaurant
  • 3.5 miles (5.6 km) from Sapa Cathedral and 3.5 miles (5.6 km) from Quang Truong Square
  • Airport shuttle service available for a fee

Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£17 per night

Relaxation Private Bungalow

Bed Count 1 King Bed Maximum Occupancy 3 Max

Private Bungalow

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

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About the Eco Palms House - Sapa Retreat

Location Lao Chai Village, Sapa, Lao Cai 330000

Property Features

There's a restaurant on site. WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and a BBQ are also featured at Eco Palms House - Sapa Retreat .

  • 6 guestrooms or units
  • Built in 2015
  • Dining venue
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (299.7 km / 186.2 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Eco Palms House - Sapa Retreat offers 6 forms of accommodation with complimentary bottles of water and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk

Food & Drink

Guests can enjoy full breakfast for a fee.

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 12

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Eco Palms House - Sapa Retreat

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No cots (infant beds) available
  • No lifts
  • No pets or service animals allowed

Fees

This property is located in a National Heritage site. Guests are required to purchase tickets at the entrance of the village to access the property. The fees are VND 75,000 per adult and VND 30,000 per child. Guests should retain the entry ticket until check-out.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between VND 223000 and VND 223000 for adults, and VND 150000 and VND 150000 for children (approximately)
  • Airport shuttle fee: VND 5576000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eco Palms House Hotel Sapa
  • Eco Palms House Hotel
  • Eco Palms House Sapa
  • Eco Palms House

You should know

  • Eco Palms House - Sapa Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.