5 Mar 2020 by NTakahashi
Wir bedanken uns herzlich für Ihre Kommentare zu Ihrem Aufenthalt im Mercure Sapporo. Es ist immer eine große Freude für uns, positives Feedback zu erhalten. Ich bin sicher, dass Ihr Kommentar all unseren Mitarbeitern Mut machen wird, wenn wir uns bemühen, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Wir freuen uns auf ein Wiedersehen bei Mercure Sapporo und hoffen, dass Ihr nächster Besuch angenehmer wird als der vorherige. Mit herzlichen Grüßen, Naoyuki Takahashi Nachtauditorteamleiter Mercure Sapporo
15 Oct 2019 by Shihomi
Thank you for staying at the Mercure Sapporo. Your great rating and comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Mercure Hotel Sapporo. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Sapporo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Mercure Hotel Sapporo offers 285 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Bordeaux – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare.
Le Cepage – This bar specialises in French cuisine. Open daily.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
