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Hotel Description

The free breakfast at Europe Hotel gets good marks from our customers. During your stay, you're just a quick walk from Ferhadija Mosque. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa. Built in 1882, this 5-star hotel has 160 rooms over 7 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free secured self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with aromatherapy, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the size of the guestrooms and the helpful staff
  • Steps from Ferhadija Mosque and Despic House
  • Airport, shopping centre and local-area shuttle service available for a fee

Superior Twin Room, City View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Double Room, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room Single Use, City View

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed (Single use)

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Royal Penthouse, City View

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Deluxe Apartment, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Europe Hotel ratings based on 4 verified reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Europe Hotel

Everyone (2) Couples (1) Family (1)
1 out of 5
Nicht 5 Sterne wert, unfreundlich es personal, die Tuschen waren Defekt, es war fast alles was was man angefasst hast kaputt!

Posted by on 24 Jan 2020

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Comment from Hotel Management

25 Jan 2020 by Hotel Europe

Dear, We appreciate your suggestions. We promise that we will remove the above remarks until your next visit and that such a mistake will not be repeated anymore. For your next stay in our hotel we will hire your personal assistant who will take care of all details of staying in the hotel. In case of your return to Sarajevo, we hope you will re-select our hotel to make sure that we have fulfilled the promise that we have given you. By that time, we warmly welcome you. Best regards Sanela Sabanic, dipl. scr. Reservation department/Hotel Europe

4 out of 5
Das Hotel is im sehr nahe der Altstad. Grosszügige Zimmer..

Posted by on 22 Jan 2020

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2 out of 5
Nicht empfehlentswert. Unfreundliches Personal. Das Frühstück war aussreichend jedoch das essen wo warm sein sollte wie z.b Eier war alles kalt.

Posted by on 29 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by SS

Dear, We appreciate your suggestions. We promise that we will remove the above remarks until your next visit and that such a mistake will not be repeated anymore. For your next stay in our hotel we will hire your personal assistant who will take care of all details of staying in the hotel. In case of your return to Sarajevo, we hope you will re-select our hotel to make sure that we have fulfilled the promise that we have given you. By that time, we warmly welcome you. Best regards Sanela Sabanic, dipl. scr. Reservation department/Hotel Europe

2 out of 5
Ausser der guten Lage hat dieses Hotel absolut nichts zu bieten. Das Gym und der Spa Bereich ist in schlechtem Zustand, die Zimmer nicht dem Preis entsprechend und das Personal ist absolut minimalistisch. Schreckliche Parkplatz-Situation inklusive. Für mich, nie mehr wieder.

Posted by on 8 Aug 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

Europe Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Europe Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Sarajevo hotel.

  • 1 building
  • 160 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1882
  • Buffet breakfast (free)
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Sarajevo (SJJ-Sarajevo Intl.) (12 km / 7.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Europe Hotel offers 160 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Sarajevo hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

On-site venue – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Europe Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15.35 per vehicle (one way)
  • Covered self-parking fee: EUR 13 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europe Hotel Sarajevo
  • Europe Sarajevo
  • Europe Hotel Hotel
  • Europe Hotel Sarajevo
  • Europe Hotel Hotel Sarajevo

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.