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4.2 out of 5

"It has old school charm in a classy style. A lovely warm friendly welcoming atmosphere. " More

By a verified traveller on Sat 16 Mar 2019

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Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£74* Per night/room 4 Oct - 5 Oct

Deluxe Double or Twin Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Crown Spa Hotel Scarborough by Compass Hospitality. During your stay, you're just a quick walk from Scarborough Spa. A full-service spa, an indoor pool and a restaurant are available. Built in 1845, this 4-star hotel has 115 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body wraps, massages or facials at Crown Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Steps from Scarborough Spa and 9 minutes by car from Scarborough Open Air Theatre

Crown Spa Hotel Scarborough by Compass Hospitality ratings based on 11 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crown Spa Hotel Scarborough by Compass Hospitality

Everyone (8) Couples (2)
5 out of 5

Posted by on 16 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by Philippe

Thank you for your feedback. Kind regards. Philippe

5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Philippe

Thank you for your rating. Kind regards. Philippe

2 out of 5
Dont think i got the room i booked evertime i went to reception they were busy dealing with customers but the picture of the room was compleatley different to what we got there was no sofa the room was much smaller and when one of the other customers i spoke to said they had only booked a standard doule and it was exactly the same as ours

Posted by on 7 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Philippe

Dear Guest, Thank you for taking the time to share your feedback. It is your feedback that we learn from and use to improve how we look after our treasured guests. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issue you have highlighted. We hope to have an opportunity to earn back your trust in the very near future. Yours sincerely, Philippe

5 out of 5
It has old school charm in a classy style. A lovely warm friendly welcoming atmosphere.

Posted by on 16 Mar 2019

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Comment from Hotel Management

17 Mar 2019 by Philippe

Thank you for your lovely positive feedback, this very much appreciated. Hope to welcome you back again in the future. Kind regards. Philippe

5 out of 5
Having stayed here before the quality s as good as ever

Posted by on 10 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Philippe

Thank you for your positive feedback, and review. Looking forward to welcome you back again in the future. Kind regards. Philippe

4 out of 5
Service, room size, bathroom, spa/pool, breakfast all good and very warm.

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Philippe

Thank you for your feedback and rating, this is very much appreciated. Kind regards. Philippe

5 out of 5
Amazing hotel with fantastic facilities. We used the spa pool, sauna, foot spa, steam room and ice room. All excellent I highly recommend using them. Left feeling so relaxed and happy. We will definitely be back.

Posted by on 27 Aug 2018

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3 out of 5

Average hotel not worthy of 4*

The hotel was fine and the experience ok but we expected more for the price and the 4* status. The room was small and incredibly hot and I’ve no idea what the perks of paying extra for an executive room were as it seemed to have nothing over and above a standard room. In mid Jan we had to have the window open overnight as the staff were unable to do anything about the heat. The walls were also very thin so next door could be heard coming and going at all hours. Overall we enjoyed our stay but I would think you could get the same level of comfort from a 3* hotel that would be half the price.

Posted by , from UK on 22 Jan 2018

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3 out of 5
Room clean, but quite small and not a nice view. Maybe not worth the £94 room only rate we paid

Posted by on 27 Jan 2017

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4 out of 5

Nice hotel was upgraded to a sea view.

Had a lovely stay just a shame the breakfast is so expensive

Posted by on 22 Dec 2016

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About the Crown Spa Hotel Scarborough by Compass Hospitality

Location The Esplanade, Scarborough, England YO11 2AG

Property Features

Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There are 7 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Scarborough hotel is smoke free.

  • 115 guestrooms or units
  • Built in 1845
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby , Offsite parking reservations required

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (113.4 km / 70.5 mi)
  • Train station: Scarborough Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crown Spa Hotel Scarborough by Compass Hospitality offers 115 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 11 AM.

Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials and body wraps.

Guests under 16 years old are not allowed in the spa.

  • Body wraps
  • Prenatal massage
  • Facial treatments
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 for adults and GBP 15.95 for children (approximately)
  • Fee for wireless Internet in public areas: GBP 3.00 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Hotel Spa
  • Crown Spa
  • Crown Spa Hotel Scarborough by Compass Hospitality Hotel
  • Crown Spa Hotel Scarborough
  • Crown Spa Scarborough
  • Scarborough Hotel Crown
  • The Crown Hotel Scarborough
  • Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.