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4.2 out of 5

"Beautiful location, great hotel facilities and room size. Would be better if the car park were situated more closely to the hotel building. " More

By a verified traveller on Sun 27 Mar 2022

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£61* Per night/room 2 Nov - 3 Nov

Deluxe Double or Twin Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Crown Spa Hotel Scarborough by Compass Hospitality. During your stay, you're just a quick walk from Spa Cliff Lift. A full-service spa, an indoor pool and a restaurant are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body wraps, massages or facials at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Scarborough Spa and 4 minutes on foot from Spa Cliff Lift

Crown Spa Hotel Scarborough by Compass Hospitality ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Spa Hotel Scarborough by Compass Hospitality

Everyone (8) Couples (3)
4 out of 5
Beautiful location, great hotel facilities and room size. Would be better if the car park were situated more closely to the hotel building.

Posted by on 27 Mar 2022

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5 out of 5
There was no complaints at all will be definitely going back soon

Posted by , from Dewsbury on 28 Oct 2020

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Comment from Hotel Management

28 Oct 2020 by Philippe

1. Dear Guest, Thank you for the great review of The Crown Spa Hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe

5 out of 5

Posted by on 16 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by Philippe

Thank you for your feedback. Kind regards. Philippe

5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Philippe

Thank you for your rating. Kind regards. Philippe

2 out of 5
Dont think i got the room i booked evertime i went to reception they were busy dealing with customers but the picture of the room was compleatley different to what we got there was no sofa the room was much smaller and when one of the other customers i spoke to said they had only booked a standard doule and it was exactly the same as ours

Posted by on 7 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Philippe

Dear Guest, Thank you for taking the time to share your feedback. It is your feedback that we learn from and use to improve how we look after our treasured guests. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issue you have highlighted. We hope to have an opportunity to earn back your trust in the very near future. Yours sincerely, Philippe

5 out of 5
It has old school charm in a classy style. A lovely warm friendly welcoming atmosphere.

Posted by on 16 Mar 2019

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Comment from Hotel Management

17 Mar 2019 by Philippe

Thank you for your lovely positive feedback, this very much appreciated. Hope to welcome you back again in the future. Kind regards. Philippe

5 out of 5
Having stayed here before the quality s as good as ever

Posted by on 10 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Philippe

Thank you for your positive feedback, and review. Looking forward to welcome you back again in the future. Kind regards. Philippe

4 out of 5
Service, room size, bathroom, spa/pool, breakfast all good and very warm.

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Philippe

Thank you for your feedback and rating, this is very much appreciated. Kind regards. Philippe

5 out of 5
Amazing hotel with fantastic facilities. We used the spa pool, sauna, foot spa, steam room and ice room. All excellent I highly recommend using them. Left feeling so relaxed and happy. We will definitely be back.

Posted by on 27 Aug 2018

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3 out of 5

Average hotel not worthy of 4*

The hotel was fine and the experience ok but we expected more for the price and the 4* status. The room was small and incredibly hot and I’ve no idea what the perks of paying extra for an executive room were as it seemed to have nothing over and above a standard room. In mid Jan we had to have the window open overnight as the staff were unable to do anything about the heat. The walls were also very thin so next door could be heard coming and going at all hours. Overall we enjoyed our stay but I would think you could get the same level of comfort from a 3* hotel that would be half the price.

Posted by , from UK on 22 Jan 2018

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About the Crown Spa Hotel Scarborough by Compass Hospitality

Location The Esplanade, Scarborough, England YO11 2AG

Property Features

Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Scarborough hotel is smoke free.

  • 115 guestrooms or units
  • Built in 1845
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Scarborough Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 11 AM.

Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.

  • Prenatal massage
  • Minimum age to access spa is 16
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 for adults and GBP 15.95 for children (approximately)
  • Fee for wireless Internet in public areas: GBP 3.00 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 14 per night
  • Nearby parking fee: GBP 2 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Hotel Spa
  • Crown Spa
  • Crown Spa Hotel Scarborough by Compass Hospitality Hotel
  • Crown Spa Hotel Scarborough
  • Crown Spa Scarborough
  • Scarborough Hotel Crown
  • The Crown Hotel Scarborough
  • Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.