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Standard Double Room (Kieselstein)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Balcony, Mountain View (Bergduft)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room Single Use (Kieselstein)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Classic Double Room, Balcony, Mountain View (Vogelsang)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Alpenherz, you're just a quick walk from Dorfbahn Gondola. Enjoy features like free breakfast, free self-parking and a free area shuttle.

  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself to deep-tissue massages at the spa
  • Services include free supervised childcare, tour or ticket assistance and luggage storage
  • On-site recreation includes an indoor tennis court, a sauna and a golf driving range
  • 9 minutes by foot from Dorfbahn Gondola and a 3-minute drive from Isskogel Cable Car
  • Free local-area shuttle service

Hotel Alpenherz ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Alpenherz

Couples (2)
4 out of 5
Sehr schöne gemütliche Unterkunft mit freundlichem Personal

Posted by on 21 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Christian Erhart

Vielen Dank für Ihre Rückmeldung

5 out of 5
War ein super Aufenthalt! Zimmer sind sehr gemütlich, das Bett ist sehr bequem und das Frühstück war köstlich. Bad ist groß, der Eigentümer /Manager ist sehr hilfsbereit.

Posted by on 24 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Christian Erhart

Vielen Dank! Ihr Feedback ist uns sehr wichtig

About the Hotel Alpenherz

Location Gerlos 130, Gerlos, 6281

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Hotel Alpenherz helps provide the perfect winter holiday with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a snack bar/deli on site. Free breakfast is served daily. Free self parking is available. This 4-star Gerlos hotel is smoke free.

  • 17 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Indoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 50 metres
  • Parking: Free self parking

Room Amenities

Hotel Alpenherz offers 17 accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor tennis court, ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site
  • Rafting nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Snowboarding nearby
  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Playground on site
  • Sledding nearby
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Sauna in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Tax ID - ATU 74802957

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is ATU 74802957. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Free on-site COVID-19 testing (Antigen/Rapid) is available
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - ATU 74802957
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Alpenherz
  • Alpenherz Gerlos
  • Alpenherz Hotel
  • Alpenherz Hotel Gerlos
  • Hotel Alpenherz Gerlos
  • Hotel Alpenherz
  • Hotel Alpenherz Hotel
  • Hotel Alpenherz Gerlos
  • Hotel Alpenherz Hotel Gerlos

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.