11 May 2023 by Customer Service
Thanks for the feedback, Andrew.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. Please know we will review this with our team so we may be better in the future. We do hope for the opportunity to share a more positive experience with you soon.
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Seattle - Downtown, an IHG Hotel. For a fee, parking is available. This 4-star Seattle hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Crowne Plaza Seattle - Downtown, an IHG Hotel offers 415 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers. This Seattle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Regatta Bar And Grille – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This is a smoke-free property. A USD 300 cleaning fee is charged for violations.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and WELL Health-Safety Rating (IWBI).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.