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Hotel Description

During your stay at Hostellerie des Châteaux & Spa, you'll be close to Mont Sainte Odile. Free WiFi in public areas, free self-parking and 2 indoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to detox wraps, body treatments or aromatherapy at Spa des Châteaux
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 7 minutes by car from Church of St. Pierre and St. Paul and 9 minutes from La Folie Marco
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Hostellerie des Châteaux & Spa

Location 11 Rue Des Chateaux, Ottrott, Bas-Rhin 67530

Renovations + Closures

The property is closed between 07 January and 09 February.

Property Features

Hostellerie des Châteaux & Spa offers its guests a full-service spa, 2 outdoor swimming pools, 2 indoor swimming pools, and 2 hot tubs. A sauna and a 24-hour fitness centre are also on site. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A kids' pool, spa services, and a terrace are also featured at the family-friendly Hostellerie des Châteaux & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Ottrott hotel.

  • 67 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1971
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Obernai Station (5.9 km / 3.7 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hostellerie des Châteaux & Spa offers 67 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers and hairdryers. This Ottrott hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Hostellerie des Châteaux & Spa has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools, 2 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking on site

Spa Services

Spa des Châteaux has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11:30 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11:30 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 29 per pet, per day
  • Only dogs are allowed
  • Maximum 3 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11:30 AM
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 11 for children
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hostellerie Chateaux Sp
  • Hostellerie Chateaux Sp Ottrott
  • Hostellerie Châteaux Hotel Ottrott
  • Hostellerie Châteaux Hotel
  • Hostellerie Châteaux Ottrott
  • Hostellerie Châteaux
  • Hostellerie Des Chateaux Ottrott
  • Hostellerie Des Chateaux Hotel Ottrott
  • Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
  • Hostellerie des Châteaux Spa
  • Hostellerie Des Chateaux Et Sp
  • Hostellerie Des Chateaux & Spa
  • Hostellerie des Châteaux & Spa Hotel
  • Hostellerie des Châteaux & Spa Ottrott
  • Hostellerie des Châteaux & Spa Hotel Ottrott

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.