2 Oct 2019 by Alila Seminyak
Hi, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Alila Seminyak
30 Mar 2019 by Alila Seminyak
Dear Valued Guest, Warmest Greetings from Alila Seminyak! Firstly I would like to extend my sincere apologies for the inconvenience you experienced whilst residing at our resort. We pride ourselves on delivering a memorable experience, understanding the importance of fulfilling our guest’s expectations and therefore it saddens and concerns me that this time we have fallen short of our goal. As soon as we received your feedback an internal investigation was conducted in order to ensure continuous improvement in the areas highlighted and I also believe that one of our Senior Managers, Rina, had taken a swift action contacting you through your personal email to rectify this situation. Dahokolomok, by sharing your observations you have given us the chance to look into the areas where we have not delivered the standards we try to maintain and at the same time, I also would like to ensure that I have shared your valued feedback to our team. Please let us know should your travel plans bring you back to Bali as my team and I would be more than happy to welcome you back to show you the true and brighter side of Alila Seminyak hospitality. With warm regards Alila Seminyak
20 Feb 2019 by Alila Seminyak
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.
26 Sep 2018 by Alila Seminyak
Dear Guest, Rest assured that we appreciate your feedback about our resort. We are looking forward to welcoming you again in near future
6 Nov 2018 by Alila Seminyak
Dear Valued Guest, rest assured that we appreciate your feedback about our resort. We are looking forward to welcoming you again in near future.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Alila Seminyak, Bali offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. Public spaces have free WiFi and wired Internet. A library, a terrace, and tour or ticket assistance are also featured at the luxury Alila Seminyak, Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Seminyak hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Alila Seminyak, Bali offers 176 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Seasalt – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
4 outdoor swimming pools are on site along with a steam room and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Alila has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.