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Double Plus Room with VIP Escort Service (Max. 12 hours)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£79* Per night/room 1 Apr - 2 Apr

Solo Room, Nightly Usage

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo Room (6 Hours, Room Only)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo Plus Room with VIP Escort Service (Max. 12 hours)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo Room (12 Hours. Room Only)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo Plus Room with Massage Service (Nightly)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the clean rooms at Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2. During your stay, you'll be connected to a shopping centre and close to KLIA Jungle Boardwalk. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2017, this 3.5-star hotel has 78 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned rooms with cable TV, room service (during limited hours) and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 7 minutes by car from Sultan Abdul Samad Mosque and 10 minutes from Mitsui Outlet Park Klia Sepang

Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2

Everyone (2)
5 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by alfred

Dear Anonymous, Thank you for your support and for posting your review on ebookers. Your rating review made our day and Plaza Premium Lounge and Aerotel team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! We hope you will recommend us to family & friends and will continue to support us in future. Looking forward to your return visit to the Plaza Premium Lounge and Aerotel Enhance your airport experience!! Warm regards, Reservations Officer

3 out of 5
Die Zimmer sind klein und sehr hellhörig. Für einen kurzen Aufenthalt dennoch empfehlenswert.

Posted by on 9 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by PPL Team

Thanks for staying with us. We appreciate your feedback!

About the Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2

Location Kuala Lumpur International Airport 2, Sepang, Selangor 64000

Renovations + Closures

This property is closed from 6 February 2020 to 4 March 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. Public spaces have free WiFi. The business-friendly Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 also features coffee/tea in common area, complimentary newspapers in the lobby, and room service (during limited hours). This Art Deco Sepang hotel is smoke free.

  • 1 building
  • 1 floor
  • 78 guestrooms or units
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Transport

  • Train station: Kuala Lumpur International Airport Station (7.5 km / 4.6 mi)

Room Amenities

Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 offers 78 forms of air-conditioned accommodation with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Sepang hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 4:00 AM to noon.

Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Cash Deposit Required
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: MYR 25 for adults and MYR 25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2
  • Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport gateway@klia2
  • Aerotel Kuala Lumpur gatewayk
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Hotel
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Sepang
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Hotel Sepang

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.