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Reviews

3.9 / 5Good
287 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    5 min drive
  • Popular Location
    Sultan Abdul Samad Mosque
    7 min drive
  • Popular Location
    Mitsui Outlet Park Klia Sepang
    10 min drive
  • Popular Location
    KLIA Jungle Boardwalk
    22 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Sepang

    Near a train station, Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 is in an area with good airport proximity. Sultan Abdul Samad Mosque and UiTM Kampus Dengkil are local landmarks, and the area's natural beauty can be seen at Taman Rekreasi Kuarters KLIA and Bukit Lanjut. Looking to enjoy an event or a game while in town? See what's going on at Sepang International Circuit.

    Popular Location

    What's nearby

    • Sultan Abdul Samad Mosque - 7 min drive
    • Mitsui Outlet Park Klia Sepang - 10 min drive
    • National Automobile Museum - 14 min drive
    • KLIA Jungle Boardwalk - 22 min drive
    • Bukit Lanjut - 29 min drive

    Getting around

    • Kuala Lumpur International Airport Station - 7 min drive
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 5 min drive

    About this property

    Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2

    A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a 24-hour front desk are on-site. All 78 rooms offer free WiFi, 24-hour room service and premium bedding. Guests will also find showers and desks.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Free local cuisine breakfast available daily 4 AM–noon
    1 restaurant
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Conveniences

    Lift
    Free newspapers in reception

    Guest services

    24-hour front desk
    Daily housekeeping
    Luggage storage

    Languages spoken

    Chinese
    English

    Business services

    24-hour business centre
    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible lounge
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair accessible (may have limitations)

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Premium bedding

    Bathroom

    Shower

    More

    Desk
    5 - Excellent
    101
    4 - Good
    111
    3 - Okay
    34
    2 - Mediocre
    19
    1 - Poor
    22
    4.5
    Cleanliness
    3.9
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location is perfect if you have a long layover at KLIA2 and want to catch a nap and use the shower. The downside of booking via Expedia (or some other 3rd party site) is that the hotel does not seem to keep good track of your requests to check in at a particular time (since this is a transit hotel where people check in at all times of the day for a few/several hours of rest). And they will default to, “oh your reservation says check in time of 2pm” (which is the standard check in time for hotels on Expedia), even if you have communicated with the hotel beforehand to arrange a different check in time. Do keep all records of your communications with the hotel.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    You can’t beat the location, it’s inside the airport building, and there are many shops including grocery store. However, the common shower area has 3 stalls that are small and have gaps in the glass doors, making the entire stall stays wet. Check in staff are chatting with each other instead of helping customers, and when they help, it is not according to queue sequence. Sound proof in each room is very poor.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Staff & service

    While we were sleeping, somebody was trying so long to open our door, by inserting the card to unlock the security lock. After the investigation, the hotel told us it was their housekeeping staff, which he thought our room had already checked out. If this was the case, the staff should double check with the front desk when he could not open the door, instead of trying to unlock the security lock.

    Stayed 1 night in Jan 2020

    1/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Don't book the room with shared facilities....

    Stayed here a few times because it is very convenient if flying out early morning. Certainly better than other options available. However on this trip i (accidentally) booked a room with shared facilities. The room is nothing for people with claustrophobia. Geeez... Never ever again. Never ever this type of room again... The other rooms are pretty good, just this option is a complete no-go...

    Stayed 1 night in Oct 2019

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