Roxy Hotel Serian

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• UnionPay
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Security system
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Protective clothing is not available to guests
• Food service not has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Staffed front desk
• Guests are not provided with hand sanitiser
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
• Property confirms they are implementing enhanced cleaning measures
• Service animals not allowed
• Individually-wrapped food options are not available
• No gap period between guest stays