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"We have stayed at this hotel a few times. We always book a 'Sea View' Room, and have never had a problem. However, on this occasion we booked a 'Sea V ... " More

By a verified traveller on Sun 22 Oct 2017

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Universal Hotel Romantica. During your stay, you're just a quick walk from Bassa Cabots. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools. This 3-star hotel has 245 rooms over 6 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with furnished balconies, deep-soaking bathtubs and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, bicycles to rent and basketball
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Bassa Cabots and 6 minutes on foot from Platja d'es Coto
  • Airport shuttle service available for a fee

Family Room, Balcony, Sea view

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Standard Double room, Balcony (2 Adults and 1 Child)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Universal Hotel Romantica ratings based on 11 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Universal Hotel Romantica

Everyone (7) Couples (2) Family (1)
4 out of 5
Clean room - Good food. The overnight reception desk person was extremely helpful when my Shuttle Bus didn't arrive to take me to the airport (approx 4am).

Posted by on 17 Sep 2018

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4 out of 5

Room - not 'Sea View'

Pros: Staff generally very pleasant. Good breakfast.
Cons: Please can you offer FREE WiFi access. Not many hotels charge for WiFi these days and 10 euros is excessive.
Location: Nice quiet location. Near beach.
We have stayed at this hotel a few times. We always book a 'Sea View' Room, and have never had a problem. However, on this occasion we booked a 'Sea View' room as usual, but on arrival was allocated a non sea view room - hotel admitted it was their error, but could not change us for the duration of our stay as the hotel was full. This was very disappointing. The reception staff were apologetic and we were eventually given a complimentary late check out and buffet meal on our final day in lieu - but no refund of the difference. Overall - it is a very good hotel to stay in - we have never had any problems with previous visits - and will quite likely use the hotel again - hopefully it was just an unfortunate error on this occasion.

Posted by , from UK on 22 Oct 2017

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5 out of 5
Das Hotel ist sehr schön, wir haben uns sehr wohl gefühlt. Schade war nur das bei All Inclusive der Sonnenschirm und der Liegestuhl an der Bucht nicht kostenlos war.

Posted by on 25 Sep 2019

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4 out of 5
The hotel is excellent, the food is delicious, a room is cleaned every day.One minus that run big american cockroaches ((

Posted by on 15 Jul 2019

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Comment from Hotel Management

25 Aug 2019 by Universal hotel Romántica

Dear guest, thank you very much for your comments. Kind regards.

4 out of 5
Das Personal war sehr freundlich und zuvorkommend. Das Essen lecker und grosse Auswahl. Buffet jeden Abend ein anderes Thema, es hatte immer für jeden etwas. Wechsel zwischen 1. und 2. Abendessen manchmal etwas chaotisch. Zimmer einfach, aber sauber.

Posted by on 27 Jun 2019

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Comment from Hotel Management

12 Jul 2019 by Universal Hotel Romántica

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir arbeiten daran, den Service für das Abendessen zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

2 out of 5

All inclusive Snacks : 1 Kuchen, 1 Sandwich

Honeymoons null Service, null Freundlichkeit! Rezeption arrogant und unfreundlich - abgesehen von 1 wundervollen Person , die weiss was sich gehört . All inclusive: 1 Kuchen, 1 latschiges Brötchen, Cocktails in Papp- oder Plastikbechern- lieblos und von Cocktails weit entfernt. Kein Wasser zum trinken auf den Zimmern . Alles kostet extra: Liegen am Meer, Kühlschrank, Safe Das Essen ist durchaus gut. War aber das einzige insgesamt!

Posted by on 25 May 2018

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4 out of 5

gute Lage, sehr gutes Frühstücksbuffet

Pros: das Frühstücksbuffet und der Service
Cons: die Musikanlage im Saal muss unbedingt ersetzt werden, sie ist eine Zumutung
Location: in nächster Nähe: Strand, verschiedene Restaurants, Einkaufsmöglichkeiten
gute Lage, sehr gutes Frühstücksbuffet die Musikanlage im Saal muss unbedingt ersetzt werden, sie ist eine Zumutung.

Posted by , from Schweiz on 8 Oct 2017

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2 out of 5

Hotel nahe am Strand

Preisleistung des Hotels war ok werden es aber nicht mehr buchen, da viele Famiien. Für alles wie Kühlschrank, Liegestühle, Badetuch, WIFI usw. musste man extra bezahlen. Das geht gar nicht da es hier um 4 Stern Hotel handelt. Wir haben ein Auto gemietet und da gab auch keine Parkplätze. Das Personal war immer im Stress und hatte es zu spühren bekommen. Klimaanlage konnte man nicht regulieren. Entweder man hatte gefrohren oder man überhitzte. Zimmer sind sehr geringhörig und wenn Kunder in Zimmer lärm veranstaltette kann man echt nicht gut einschlafen. Das Hotel werden wir nie mehr buchen.

Posted by on 21 Aug 2017

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3 out of 5

Tolle Nähe zum Es Trenc Strand

Pros: Der Ausblick vom Hotel aufs Meer
Cons: Den Kaffe beim Frühstück Die Qualität des Essens. Mehr Rind und Geflügel, weniger Schwein
Sehr viele ältere Herschaften, b esonders Schweizer im Hotel

Posted by on 10 Jun 2017

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Comment from Hotel Management

20 Jul 2017 by Manager

Lieber Ebookers, vielen Dank für Ihr persönliches Feedback. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Herzliche Grüsse aus Mallorca

4 out of 5
Das Hotel ist sauber und sehr gepflegt, die Mitarbeitenden sind freundlich und zuvorkommend.

Posted by on 16 Jul 2016

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All-inclusive Details

All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and local beverages included

Not included

  • Surcharge for premium or imported non-alcoholic beverages
  • Wireless Internet access

  • Taxes included
  • All meals served buffet style
  • Local beverages and soft drinks only
  • All on-site activities, facilities and equipment included
  • Surcharge for premium or imported non-alcoholic beverages
  • All food and beverages included
  • Wireless Internet access not included

Property Features

Some rates at Universal Hotel Romantica are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Universal Hotel Romantica offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a waterslide, and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Universal Hotel Romantica. A round-trip airport shuttle (available 24 hours) is available for a fee. This 3-star Ses Salines hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palma de Mallorca (PMI) (47.4 km / 29.4 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Universal Hotel Romantica offers 245 forms of air-conditioned accommodation with free toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath. This Ses Salines hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Bathtub
  • Housekeeping (daily)
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat tours nearby
  • Basketball on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Universal Hotel Romantica

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28.20 per person (roundtrip)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Romantica Ses Salines
  • Romantica Ses Salines
  • Universal Hotel Romantica Ses Salines
  • Universal Hotel Romantica
  • Universal Romantica Ses Salines
  • Universal Romantica
  • Hotel Romantica
  • Universal Romantica
  • Universal Hotel Romantica Hotel
  • Universal Hotel Romantica Ses Salines
  • Universal Hotel Romantica Hotel Ses Salines

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Universal Hotel Romantica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.