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4.0 out of 5

"Nice experience. Expensive drinks prices. Room lovely. Had to swap room on new years eve as room in next room were hell. Yes i know its.new years eve ... " More

By a verified traveller on Thu 03 Jan 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Dartford Brands Hatch Hotel & Spa. During your stay, you're just a quick walk from Brands Hatch Circuit. Features include free WiFi in public areas, plus 3 bars and a full-service spa. This 4-star hotel has 121 rooms over 3 floors. Free WiFi and TVs are available in all rooms.

  • All rooms offer 24-hour room service, TVs and coffee/tea makers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or body treatments at Spa Naturel Fitness
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Steps from Brands Hatch Circuit and 5 minutes by car from London Golf Club

Family Double Room

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Dartford Brands Hatch Hotel & Spa ratings based on 6 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Dartford Brands Hatch Hotel & Spa

Everyone (5) Friends (1)
4 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by Mandy

Thank you for leaving your review, we hope to be able to welcome you again in the near future. Kind regards Mandy Lockwood Front of House Manager

3 out of 5

Posted by on 18 Apr 2020

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Comment from Hotel Management

20 Apr 2020 by Mandy

Dear Guest Thank you for taking the time to leave your review. Stay safe Mandy Lockwood Front of House Manager

5 out of 5

Posted by on 26 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by mandy

Thank you for the 5 out of 5 review, we are so glad you enjoyed your stay with us and look forward to welcoming you back. Kind regards Mandy Lockwood Front of House Manager

4 out of 5
Nice experience. Expensive drinks prices. Room lovely. Had to swap room on new years eve as room in next room were hell. Yes i know its.new years eve but party wss 10 to 15 mins away. Not where our.room was. Other room still lovely. Left spa early which is nive. Child wwnt to pee on said of swoimming pool. Enough for us.

Posted by on 3 Jan 2019

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3 out of 5
The breakfast buffet was poor. Lots of items missing and service very slow. This made the overall experience less than perfect

Posted by on 28 Dec 2018

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5 out of 5

a little apprehensive

I was a little apprehensive as I booked for a party of four friends. The feedback I had read was VERY mixed. We went to see the British Super Bikes and it was perfect accommodation for us, Clean, comfortable, ideally located. Very glad not to have been influenced by the negative reviews I read before booking. Didn't eat there or have time for the leisure centre so can't comment on these aspects.

Posted by on 12 Aug 2010

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About the Mercure Dartford Brands Hatch Hotel & Spa

Location Brands Hatch, J3, Sevenoaks, England DA3 8PE

Property Features

Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. The business-friendly Mercure Dartford Brands Hatch Hotel & Spa also features a sauna, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Sevenoaks hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Dining venue
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LGW-Gatwick) (53.3 km / 33.1 mi)
  • Train station: Dartford Eynsford Station (5.4 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Dartford Brands Hatch Hotel & Spa offers 121 forms of accommodation with a safe and coffee/tea makers. This Sevenoaks hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

  • Golfing on site

Spa Services

Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Dartford Brands Hatch Hotel Sevenoaks
  • Mercure Dartford Brands Hatch
  • Mercure Dartford Brands Hatch Sevenoaks
  • Mercure Dartford Brands Hatch Hotel & Spa Hotel
  • Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
  • Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.