4 Feb 2023 by AurelieFront Office Manager
Dear Hayley,Thank you very much for your feedback.We are delighted you had a great stay and want to come back here again.See you soon,Kind Regards,
27 Jul 2020 by Mandy
Thank you for leaving your review, we hope to be able to welcome you again in the near future. Kind regards Mandy Lockwood Front of House Manager
20 Apr 2020 by Mandy
Dear Guest Thank you for taking the time to leave your review. Stay safe Mandy Lockwood Front of House Manager
27 Jan 2020 by mandy
Thank you for the 5 out of 5 review, we are so glad you enjoyed your stay with us and look forward to welcoming you back. Kind regards Mandy Lockwood Front of House Manager
Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A sauna, spa services, and laundry facilities are also featured at the eco-friendly Mercure Dartford Brands Hatch Hotel & Spa. Parking is available for a fee. This 4-star Sevenoaks hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Mercure Dartford Brands Hatch Hotel & Spa offers 121 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Children aged under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.