15 Aug 2023 by Your Friendly Front Desk Agent
Thank you for your feedback. We are sorry you did not enjoy your stay. You reserved a room with a shared bathroom and it was clearly listed at the time you made the reservation. We are sorry your room was not cleaned, our staff has been retrained to refresh the room after your first night but they do not touch or make the beds if there are personal items in them.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 603 square feet (56 square metres) and includes a conference centre. The historic Hotel Seward also features vending machine, coffee/tea in common area, and concierge services. Free self parking is available. This Victorian Seward hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Seward offers 58 accommodations with iPod docking stations and portable fans. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
Ms. Genes Place – Overlooking the ocean, this restaurant specialises in Fusion cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.