6 Feb 2020 by Wilson Lee
Dear Valued Guest, Thank you for the review. Looking forward to welcoming you again soon! Best regards, Wilson Lee General Manager
The following facilities or services will be unavailable from May 22 2023 to December 31 2024 (dates subject to change):
Hyatt Regency Hong Kong, Sha Tin offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, 12 meeting rooms, and limo/town car service are available. A kids' pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hyatt Regency Hong Kong, Sha Tin. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Sha Tin hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Hyatt Regency Hong Kong, Sha Tin offers 562 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Cafe – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Sha Tin 18 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Tin Tin Bar – This bar only serves light fare. Happy hour is offered.
Patisserie – This coffee shop serves breakfast and light fare.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.