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Deluxe - Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£117* Per night/room 28 Jan - 29 Jan

Deluxe - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Skyline View - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds, Non Smoking, View (Skyline View, High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The Portman Ritz-Carlton, Shanghai's good location gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from West Nanjing Road. You'll find features such as an indoor pool, a restaurant and a gym.

  • Enjoy international cuisine while dining at Portman's
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the proximity to shopping
  • Just a 1-minute drive from Jing'an Temple and 7 minutes from People's Square
  • Train station pick-up and train station drop-off shuttle service available for a fee

The Portman Ritz-Carlton, Shanghai ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Portman Ritz-Carlton, Shanghai

Everyone (1)
5 out of 5

5 étoiles

Personnel extra un merci particulier à Zelda notre « conseillère familiale «  géniale avec notre fille tout au long du séjour, activités, surprises à Noël, etc...et aussi à l’équipe de la conciergerie Jay et Anna qui ont organisé nos sorties et excursions. Vous pouvez y allez les yeux fermés.

Posted by on 4 Jan 2018

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5 out of 5

サービスが行き届いたホテル

Pros: 受付、コンシェルジュ、リネンスタッフ等全てが快適に過ごせるように対応してくれているのが伝わりました。上海に再訪する際にはまた宿泊したいです。
Cons: 上海市内全域の問題ですがタクシーへのアクセスが非常に悪く、30分待っても一向に行列が進まないので結局地下鉄で移動しました。タクシー手配のスタッフも中国語しか喋れない様子でどの程度の待ち時間か伝えてもらえず時間を無駄にしました。タクシーは重要な移動手段なので英語に堪能なスタッフを配置して欲しいです。
Location: 地下鉄駅から徒歩8分程度なので市内中心部の雑多な雰囲気は少なく静かな環境です。しかし1Fのバーラウンジではクラブ風のパーティなどが催されていたり、ホテル周りに飲食店(中国の感じは無いですが)やスーパーマーケットが併設されているので落ち着いて過ごすにはピッタリのホテルだと思います。
上海なのであまり期待値高くなかったのですが素晴らしいサービスレベルでした。立地も丁度良い感じに市街地から離れたエリアにあるので、静かな環境のホテルが好きな私にとってはパーフェクトでした。

Posted by , from Tokyo on 29 Oct 2017

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About the The Portman Ritz-Carlton, Shanghai

Location Shanghai Centre, Shanghai, Shanghai 200040

Renovations + Closures

The following facilities or services will be unavailable from October 26 2021 to June 30 2023 (dates subject to change):

  • One of the dining venues
  • One of the swimming pools
  • Spa/Beauty services

Property Features

The Portman Ritz-Carlton, Shanghai offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. Event space at this hotel measures 60666 square feet (5636 square metres) and includes conference centres. A fitness centre, spa services, and tour or ticket assistance are also featured at the luxury The Portman Ritz-Carlton, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 45 levels
  • 60666 sq ft of conference space
  • 5636 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shanghai Railway Station (4.5 km / 2.8 mi)
  • Metro station: Jing'an Temple Station (0.6 km / 0.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, safes and telephones. Bathrooms include a separate bath and shower, dressing gowns, slippers and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

The Portman Ritz-Carlton, Shanghai offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Portman Ritz-Carlton, Shanghai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 0
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property Registry Number – 533807
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self-parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.