13 Oct 2019 by Saleh Swelam
Dear Valuable Guest, Thank you very much for sharing your review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. I would like also to thank you for your experience feedback which gives a corrected version of your last stay. We are sincerely apologizing if we could not meet your good-self expectation in some of the hotel service aspect. Our goal simply is to exceed every single guest's expectation, accordingly all hotel teamwork are doing their utmost to fulfill all requested requirements. We are appreciating your kindness to be in contact with us directly at your nearest convenience in order to restore your confidence once again at Cleopatra Luxury Resort Sharm El Sheikh. Thank you again for your review and we are looking forward to your respond which is very valuable to us.
2 Nov 2018 by Saleh Swelam
Dear Guest, Thank you very much for taking the time to give us your detailed review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. We are honored to know that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teamwork was able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. On behalf of all our team I would like to pass our appreciation for giving us the opportunity to serve you at Cleopatra Luxury Resort. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future.
17 May 2018 by Saleh Swelam
Dear Guest Thank you for sharing you experience with is us, It was our pleasure to serve you in Cleopatra Luxury Resort Sharm El Sheikh and we are looking forward to welcoming you soon back
All-inclusive room rates at Cleopatra Luxury Resort Sharm El Sheikh are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Entertainment
Not included
Some rates at Cleopatra Luxury Resort Sharm El Sheikh are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Cool off in one of the 3 outdoor swimming pools at Cleopatra Luxury Resort Sharm El Sheikh, and enjoy summer activities such as snorkelling and volleyball. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Beaux Arts resort also offers a free kid's club, a kids' pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 5-star Sharm El Sheikh resort is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Cleopatra Luxury Resort Sharm El Sheikh offers 324 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
THE MARKET – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
FELLINI – This poolside fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
RED SEA WHARF – This poolside restaurant specialises in seafood and only serves dinner. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts and a fitness centre.
Guests aged under 14 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in an Egyptians and Residents Only room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
