28 Apr 2021 by Guest Experience Team
Dear Valuable Guest, Firstly let us thank you for choosing our Resort for your vacation in Egypt. It was a pleasure for us to host you and on behalf of all team we would like to apologize for not meeting your vacation expectations. We would be glad if you gave us details, which helping us to take needed actions in order to improve our services. We hope you will give us one more chance to provide you with excellent service. With best regards, Team of SUNRISE Diamond Beach -Grand Select-
All-inclusive room rates at SUNRISE Diamond Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Not included
Some rates at SUNRISE Diamond Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At SUNRISE Diamond Beach Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 11 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary water park, a free kid's club and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
SUNRISE Diamond Beach Resort offers 440 accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. An additional breakfast is available daily for a fee.
Jewels – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Basilico – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Gamila – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manohar – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Felucca – This theme restaurant specialises in seafood. Reservations are required. Open daily.
24-hour room service is available.
A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
