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3.9 out of 5

"Great location... Superb staff. Only negative was I had a balcony room and I kept finding cigarette butts on the balcony... I also would have preferre ... " More

By a verified traveller on Mon 22 Apr 2019

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Hotel Description

Our customers tell us that they enjoy the clean rooms at Hilton Sheffield Hotel. During your stay, you're just a quick walk from Ponds Forge International Sports Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1997, this 4-star hotel has 128 rooms over 4 floors. All rooms offer plasma TVs and WiFi.

  • All rooms offer 24-hour room service, plasma TVs and safes
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the pool
  • Within a 15-minute walk of Sheffield Hallam University and Ponds Forge International Sports Centre
  • Pets welcome for a fee

Hilton Sheffield Hotel ratings based on 8 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Sheffield Hotel

Everyone (5) Couples (1) Family (1) Friends (1)
4 out of 5

Posted by on 14 Jul 2019

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4 out of 5
Great location... Superb staff. Only negative was I had a balcony room and I kept finding cigarette butts on the balcony... I also would have preferred a little more privacy on the balcony, as well as maybe access to a sunbed or similar when the weather was so nice. Overall I would stay here again but I would think twice about paying extra for a balcony room

Posted by on 22 Apr 2019

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5 out of 5

Posted by on 21 Apr 2019

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2 out of 5
Poor beds. Tired furniture. Poor breakfast. Friendly staff and helpful but they've got an uphill battle.

Posted by on 16 Apr 2018

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4 out of 5
It's got a good pool and Juccuzzi room didn't have anot arm chair. Just an office desk chair

Posted by on 19 Mar 2017

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4 out of 5

Lovely hotel, great location

Pros: Location, fitness facilities, great breakfast, comfy bed!
Cons: In room things like lighting and hanging facilities.
Location: Sheffield city centre - plenty of restaurants, theatre etc.
We booked the Hilton because of its location close to Sheffield City centre and its reputation. The room itself was really lovely, one issue was the lighting - because of how it was wired there was no option for mood lighting in the room (they had to either be all on or all off). There were also no coat hooks. These were only minor issues however, and we had a really nice stay, made use of the great fitness facilities and enjoyed the delicious breakfast in the morning. Would highly recommend.

Posted by on 17 Oct 2016

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4 out of 5

Good value

breakfast good,pool nice to have.All in all a good experience.

Posted by on 18 Mar 2015

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4 out of 5

Ladies conference- multiple rooms booked

Overall the hotel was great. Staff were lovely and pleasant especially breakfast staff and the cleaners were really pleasant. Although our room had black bits coming out of both taps- not the water just from the actual tap!! Another guests room smelt of smoke and asked for a different room. The reception staff were impressive with sorting anything out though. I asked for some more milk and within 2 minutes the guy from reception was stood at my room door with a box full for me to take as many as I liked! Overall great service. Just be careful if booking through a travel agent- the room type we paid for a double double and were allocated a twin by the agent not the hotel. As soon as hotel were aware they sorted it and quickly gave us the correct room. Will definitely use the hilton again.

Posted by on 24 Feb 2014

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Property Features

Hilton Sheffield Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. There are 9 meeting rooms available. Spa services, a terrace, and a BBQ are also featured at the business-friendly Hilton Sheffield Hotel. For a fee, parking is available. This 4-star Sheffield hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Train station: Sheffield Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Sheffield Hotel offers 128 forms of accommodation with a safe and free newspapers. 32-inch Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sheffield hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.

Hilton Sheffield Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

  • Deep tissue massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50.00 per pet, per stay
  • Maximum 1 per room


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 13.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 7 per night
  • Pet fee: GBP 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Sheffield
  • Sheffield Hilton
  • Sheffield Hilton Hotel
  • Hilton Hotel Sheffield
  • Hilton International Sheffield
  • Hilton Sheffield Hotel Sheffield
  • Sheffield Hilton International
  • Hilton Sheffield Hotel
  • Hilton Sheffield Hotel
  • Best Plus The Quays Sheffield
  • Best Western Plus The Quays Hotel Sheffield Hotel
  • Best Western Plus The Quays Hotel Sheffield Sheffield
  • Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.