82.0% Based on 1034 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Four Points by Sheraton Shenzhen's good location gets good marks from our customers. During your stay, you'll be within walking distance of Happy Coast. You'll find features such as free WiFi in public areas and a free area shuttle, plus 5 restaurants. This 4-star hotel has 438 rooms over 28 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, facials or thalassotherapy at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and aerobics classes
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Just a 4-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Happy Coast
  • Free local-area shuttle service

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Guest room, 2 Double

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Deluxe Room, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Guest room, 2 Double

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Executive Room, Executive level, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend out of 1034 reviews

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About the Four Points by Sheraton Shenzhen

Location 5 Guihua Road, Shenzhen, Guangdong 518038

Property Features

Four Points by Sheraton Shenzhen offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Shenzhen. A round-trip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 438 guestrooms or units
  • 28 levels
  • 2 buildings
  • 5 dining venues
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Subang (SZB-Sultan Abdul Aziz Shah) (3,822.3 km / 2,375.1 mi)
  • Train station: Hong Kong Lok Ma Chau Station (1.6 km / 1 mi)
  • Metro station: Futian Checkpoint Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Shenzhen offers 438 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Taste – This buffet restaurant serves breakfast, brunch, lunch and dinner.

China Spice – This fine-dining restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.

Grill and Bar – This gastropub only serves dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one-way)
  • Self-parking fee: CNY 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Shenzhen Hotel
  • Four Points Sheraton Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Shenzhen Four Points
  • Four Points By Sheraton Shenzhen Hotel Shenzhen
  • Four Points Shenzhen

You should know

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.