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Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Premier Twin Room with Executive Lounge Access

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Horizon Club Twin Room with Executive Lounge Access

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Futian Shangri-La, Shenzhen. During your stay, you're just a quick walk from Coco Park. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants. This 5-star hotel has 528 rooms over 40 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Cafe Zen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages, facials or reflexology at Chi, The Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Within a 15-minute walk of Coco Park and Shenzhen Convention and Exhibition Center
  • Airport shuttle service available for a fee

About the Futian Shangri-La, Shenzhen

Location 4088 Yi Tian Road, Shenzhen, Guangdong 518048

Property Features

Futian Shangri-La, Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and a limo/town car service are available. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Futian Shangri-La, Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 40 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (36.1 km / 22.4 mi)
  • Train station: Hong Kong Lok Ma Chau Station (2.6 km / 1.6 mi)
  • Metro station: Shenzhen Convention and Exhibition Center Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Futian Shangri-La, Shenzhen offers 528 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Cafe Zen – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.

Lobby Lounge – On-site coffee shop. Open daily.

Shang Garden – This restaurant serves lunch and dinner. Open daily.

Seventh Son – This restaurant serves lunch and dinner.

Shang Gourmet – This coffee shop serves breakfast, lunch and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 8
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Futian Shangri-La, Shenzhen

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 181 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Futian Shangri-La Shenzhen
  • Futian Shangri-La Shenzhen Hotel
  • Shangri-La Shenzhen Futian
  • Shenzhen Futian Shangri-La
  • Futian Shangri La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Futian Shangri La, Shenzhen
  • Futian Shangri-La, Shenzhen Hotel
  • Futian Shangri-La, Shenzhen Shenzhen
  • Futian Shangri-La, Shenzhen Hotel Shenzhen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.