76.0% Based on 915 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Grand Mercure Shenzhen Oriental Ginza. During your stay, you'll be within walking distance of Happy Coast. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This 4-star hotel has 461 rooms over 25 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 4-minute drive from Happy Valley and a few minutes from Happy Coast
  • Airport shuttle service available for a fee

Superior Room, City View

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£48 per night

Executive Room, City View (Deluxe(High Floor))

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend out of 915 reviews

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Property Features

Grand Mercure Shenzhen Oriental Ginza offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi and wired Internet are free in public spaces. Business amenities include a business centre, a limo/town car service, and a meeting room. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Grand Mercure Shenzhen Oriental Ginza. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 1 building
  • 461 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 4 bars or lounges
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (28.3 km / 17.6 mi)
  • Train station: Hong Kong Lok Ma Chau Station (8.3 km / 5.2 mi)
  • Metro station: Zhuzilin Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Mercure Shenzhen Oriental Ginza offers 461 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Coffee Shop – This coffee shop serves breakfast, lunch and dinner.

Chinese Restaurant – This restaurant serves lunch and dinner.

Kenzo Teppanyaki – This restaurant specialises in sushi and serves lunch and dinner.

Garden BBQ – This diner only serves dinner.

Sports Bar – On-site pub.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

  • Number of treatment rooms 5
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 288 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CNY 100 and CNY 160 per person (approximately)
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 288 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Shenzhen Oriental Ginza Hotel
  • Grand Mercure Oriental Ginza Hotel
  • Grand Mercure Shenzhen Oriental Ginza
  • Grand Mercure Oriental Ginza
  • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
  • Grand Accor Oriental Ginza Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.