"Hotel staff are friendly and good service. Japanese food so good taste. Location is very great not far from MRT we can walk to station a few minute. " More
14 Jun 2019 by Eric Guest experience manager
We are appreciate that for your comments regarding your stay at the Grand Mercure Shenzhen Oriental Ginza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
The following facilities or services will be unavailable from May 1 2024 to May 1 2024 (dates subject to change):
Oriental Ginza Hotel Shenzhen offers its guests an indoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. 6 meeting rooms and limo/town car service are available. WiFi and wired Internet are free in public spaces. A rooftop terrace, tour or ticket assistance, and a garden are also featured at Oriental Ginza Hotel Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Shenzhen hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Oriental Ginza Hotel Shenzhen offers 481 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Western Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Chinese Restaurant – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a health club.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
