Based on 139 reviews TripAdvisor traveller rating 4.5 out of 5

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the shopping around Hard Rock Hotel Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from Mission Hills Ecological Sports Park. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This 5-star hotel has 258 rooms. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, LCD TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Hard Rock Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and a golf driving range
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • 6 minutes on foot from Mission Hills Ecological Sports Park and a 5-minute drive from Shenzhen Guanlan Landscape and Cultural Park
  • Free local-area shuttle service

Studio

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Studio Twin Suite

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Deluxe Room(offline)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King/Twin Room(Enjoy the privilege of set menu (Three Courses) of lunch or dinner

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds (Sky Twin Room)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 139 reviews

Excellent
Good
Average
Poor
Terrible

Property Features

Hard Rock Hotel Shenzhen offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference rooms. A rooftop terrace, a free kid's club, and tour or ticket assistance are also featured at the luxury Hard Rock Hotel Shenzhen. Self parking is free. This 5-star Shenzhen hotel is smoke free.

  • 258 guestrooms or units
  • 3 dining venues
  • 8 conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (36.2 km / 22.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Shenzhen offers 258 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary slippers, complimentary toiletries and a hairdryer. This Shenzhen hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • LCD television
  • Satellite channels
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hard Rock Cafe – This restaurant specialises in American cuisine.

Sessions – This restaurant specialises in international cuisine. Open daily.

GMT +8 Lobby Bar – On-site lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Front desk hours are 10 AM-6 PM February 15-18, 2018. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 193.2 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The seasonal pool will open in March and close in December.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.