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Hotel Description

The clean rooms at Hilton Shenzhen Futian get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Shenzhen City Hall. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool. Built in 2015, this 4.5-star hotel has 320 rooms over 23 floors. Enjoy your stay with amenities like an LCD TV and a minibar in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi in some public areas
  • Enjoy a bite to eat at MIS.U, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the breakfast and the proximity to public transport
  • Just a 3-minute drive from Huanggang Border Crossing and 6 minutes from Shenzhen Convention and Exhibition Center

Twin Guest Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£66* Per night/room 12 Jul - 13 Jul

Executive Twin Room, Business Lounge Access

Bed Count 2 Single Beds Maximum Occupancy 3 Max

King Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Shenzhen Futian ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Shenzhen Futian

4 out of 5
Henkilökunta kaikin tavoin tekivät majoituksen mukavaksi. Aluksi tullessani hotelliin matkalla matkalaukun numerolukko oli mennyt jumiin. Hotellin johtaja ja tekninen henkilökunta saivat matkalaukun lukon auki vahingoittamatta matkalaukkua, Eli koska minulla oli ylimääräinen lukko mukana pystyn lukitsemaan matkalaukun lennon ajaksi sillä lukolla. Olisin ollut muuten pulassa. Ulko-ovella henkilökunta tilasi minulle joka päivä taksin ja ilmoittivat kuljettajalle matkakohteeni kiinaksi. Myös hotellille saapuessni taksikuljettajalla ei ollut vaihtorahaa, hotellin henkilökunta ystävälisesti vaihtoivat reception: ssa minun setelin pienemmiksi seteleiksi, jotta pystyin maksamaan taksimatkan. Aamiaisella henkilökunta ehdotti minulle teetä, olin vähän vilustunut, joten he kertoivat missä teepannu oli. Se auttoikin. Henkilökunta kaikin tavoin purkivät tekemään oleskeluni miellyttäväksi. Erilainen aikavyöhyke ja ilmasto. Vähän aikaa kesti, että ymmärsin, että pitää juoda paljon vettä ja mehua, He sijoittivat minut 12 kerrokseen koska kadun toiselle puolelle rakennetaan uutta suurta rakennusta, jotta en kuulusi sitä rakennustyömaan meteliä, mitä en kuullutkaan ollenkaan.

Posted by on 23 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Freddie

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. I am glad to hear that all of our staff made every effort to make your stay comfortable. I’ll be sure to share your comments with our team members. Me and my team look forward to welcoming you again to Shenzhen – we enjoyed taking care of you. Thanks again. Regards Freddie

Property Features

Hilton Shenzhen Futian offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 25834 square feet (2400 square metres) and includes conference rooms. The luxury Hilton Shenzhen Futian also features tour or ticket assistance, coffee/tea in common area, and concierge services. A complete renovation of Hilton Shenzhen Futian was completed in 2017. This 4.5-star Shenzhen hotel is smoke free.

  • 320 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 25834 sq ft of conference space
  • 2400 sq. m of conference space
  • Built in 2015
  • Bar or lounge
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (45.8 km / 28.4 mi)
  • Train station: Hong Kong Lok Ma Chau Station (3.8 km / 2.4 mi)
  • Metro station: Gangxia North Station (0.4 km / 0.2 mi)

Room Amenities

Hilton Shenzhen Futian offers 320 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower and hairdryers. This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • Kitchenware
  • Down blanket
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

MIS.U – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

LAN TING – This restaurant specialises in Chinese cuisine. Open daily.

Lobby Lounge – On-site lobby lounge. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

  • UnionPay
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Shenzhen Futian
  • Hilton Shenzhen Futian
  • Hilton Shenzhen Futian Hotel
  • Hilton Shenzhen Futian Hotel
  • Hilton Shenzhen Futian Shenzhen
  • Hilton Shenzhen Futian Hotel Shenzhen

You should know

  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.