86.0% Based on 1224 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us that they enjoy the breakfast at Hilton Shenzhen Shekou Nanhai. During your stay, you'll be within walking distance of Shekou Ferry Terminal. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 2013, this 5-star hotel has 541 rooms over 13 floors. LCD TVs and fridges are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy Chinese cuisine at SUI XUAN, one of the property's 7 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to body wraps, body scrubs or facials at I Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a 24-hour health club and mini golf
  • Guests like the accommodation for the cleanliness, comfy beds and nice bathrooms
  • Just a 1-minute drive from Shekou Ferry Terminal and 12 minutes from Window of the World
  • Free ferry terminal and local-area shuttle service

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Executive Room WITH LOUNGE ACCESS

Bed Count 2 Single Beds Maximum Occupancy 2 Max

King Executive Corner Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King one Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Deluxe room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

King Premium Room With Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Shenzhen Shekou Nanhai ratings based on 3 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Shenzhen Shekou Nanhai

Everyone (1) Business (1)
4 out of 5
Aircondition did not work proper to the adjustment

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Hilton Shenzhen Shekou Nanhai

Dear guest, thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel. Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai. It's very encouraging and we will share your compliments with our team members. We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary. Thanks again! Look forward to seeing you soon!

4 out of 5
everything is fine, location is nice, staff very kind, breakfast is fine, byside room air very dry

Posted by on 5 Mar 2017

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Comment from Hotel Management

20 Mar 2017 by Linda Li

Dear Guest, Greeting from Hilton Shenzhen Shekou Nanhai. Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities. We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

5 out of 5

Fantastic business hotel

Just great service fantastic staff, the staff will go out of their way to help. Great experience.

Posted by on 31 Dec 2014

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Property Features

Hilton Shenzhen Shekou Nanhai offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 7 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. A kid's pool, a 24-hour health club, and a rooftop terrace are also featured at the luxury Hilton Shenzhen Shekou Nanhai. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Hilton Shenzhen Shekou Nanhai was completed in 2017. This 5-star Shenzhen hotel is smoke free.

  • 541 guestrooms or units
  • 13 levels
  • 7 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2013
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (27.7 km / 17.2 mi)
  • Metro station: Sea World Station (0.9 km / 0.6 mi)
  • Property shuttles: Free area shuttle and ferry terminal shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Shenzhen Shekou Nanhai offers 541 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 46-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

SUI XUAN – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

厨艺全日制自助餐厅 – This restaurant overlooks the garden and specialises in local and international cuisine. Open daily.

OPEN – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

EDEN GARDEN – Overlooking the ocean, this cocktail bar only serves light fare. Happy hour is offered. Open selected days.

LOBBY LOUNGE – Overlooking the ocean, this coffee shop only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a kid's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Hiking/biking trails nearby

Spa Services

I Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CNY 193.2 and CNY 193.2 for adults, and CNY 0 and CNY 193.2 for children (approximately)
  • Fee for in-room wireless Internet: CNY 80 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 80 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 268 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Shenzhen Shekou Nanhai Hotel
  • Hilton Nanhai Hotel
  • Hilton Shenzhen Shekou Nanhai
  • Hilton Nanhai

You should know

  • Hilton Shenzhen Shekou Nanhai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.