90.0% Based on 872 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us that they enjoy the breakfast at Marco Polo Shenzhen. During your stay, you'll be connected to the convention centre and within walking distance of Shenzhen Convention and Exhibition Center. Free WiFi in public areas, 3 restaurants and an outdoor pool are available. Built in 2006, this 4.5-star hotel has 391 rooms over 41 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include free food shopping service, a kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute drive from Happy Coast and 8 minutes from Happy Valley
  • Airport, train station pick-up and cruise terminal shuttle service available for a fee

Club Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 872 reviews

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Property Features

As a guest of Marco Polo Shenzhen, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Marco Polo Shenzhen. A round-trip airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 391 guestrooms or units
  • 41 levels
  • 3 dining venues
  • Built in 2006
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (31 km / 19.2 mi)
  • Train station: Hong Kong Lok Ma Chau Station (3.9 km / 2.4 mi)
  • Metro station: Shopping Park Station (0.6 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, and shopping centre shuttle
  • Parking:

Room Amenities

Marco Polo Shenzhen offers 391 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner.

Carrianna Chinese Restaur – This restaurant serves lunch and dinner.

Nishimura Japanese Restau – This restaurant serves lunch and dinner.

Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 171 per person (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen
  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Shenzhen Marco Polo Hotel

You should know

  • Marco Polo Shenzhen offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.