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4.0 out of 5

"Enjoyed and felt very welcome indeed " More

By a verified traveller on Sun 01 May 2022

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Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£71* Per night/room 17 Jul - 18 Jul

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn London - Shepperton, an IHG Hotel's great location. During your stay, you'll be close to Hampton Court Palace. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the size of the guestrooms and the proximity to the airport
  • 6 minutes by car from Kempton Racecourse and 10 minutes from Bushy Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn London - Shepperton, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn London - Shepperton, an IHG Hotel

Couples (2)
5 out of 5
Enjoyed and felt very welcome indeed

Posted by on 1 May 2022

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Comment from Hotel Management

4 May 2022 by expedia

Thank you

4 out of 5

Place to stay

First time we have stayed at the Shepperton Holiday Inn and although location a bit remote the Hotel is spacious with good car parking space the Staff on the whole were good especially one of the girls on reception who was very helpful the room was clean but smaller then the Heathrow one which we have stayed my wife felt the lighting was a little dim and the the heating controls could have been easier to work breakfast was good with plenty of choice would stay there again.

Posted by on 24 Nov 2015

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3 out of 5

Quiet

Hotel was typical Holiday Inn standard, however they must be due for a refresh in some of the rooms as ours was a little tired. Would stop there again as its in a quiet area away from the main roads and has all you need from a hotel.

Posted by on 3 Dec 2013

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About the Holiday Inn London - Shepperton, an IHG Hotel

Location Felix Lane, Shepperton, England TW17 8NP

Property Features

As a guest of Holiday Inn London - Shepperton, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference centres. A terrace, a BBQ, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton, an IHG Hotel. For a fee, parking is available. This 4-star Shepperton hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 3 levels
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Shepperton Station (2.2 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Shepperton, an IHG Hotel offers 185 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

In The Wings – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 3 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn London Hotel Shepperton
  • Holiday Inn London Shepperton
  • Holiday Inn Shepperton
  • Holiday Inn Shepperton London
  • London Shepperton
  • London Shepperton Holiday Inn
  • Shepperton Holiday Inn
  • Shepperton London
  • Holiday Inn London-Shepperton Hotel Shepperton
  • Holiday Inn London Shepperton Hotel
  • Holiday London Shepperton
  • London Shepperton, An Ihg
  • Holiday Inn London Shepperton
  • Holiday Inn London Shepperton an IHG Hotel
  • Holiday Inn London - Shepperton, an IHG Hotel Hotel
  • Holiday Inn London - Shepperton, an IHG Hotel Shepperton
  • Holiday Inn London - Shepperton, an IHG Hotel Hotel Shepperton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.