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Charlton House Spa Hotel

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
192 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Spa

Map

What's nearby

  • Popular Location
    Kilver Court
    14 min walk
  • Popular Location
    Royal Bath and West Showground
    5 min drive
  • Popular Location
    Wells Bishop's Palace
    12 min drive
  • Airport
    Bristol (BRS-Bristol Intl.)
    28 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-11-19. Try updating your dates to see prices for your trip.

    About this area

    Shepton Mallet

    Located in Shepton Mallet, Charlton House Spa Hotel is in the historical district and near a train station. Wells Cathedral and Glastonbury Abbey are notable landmarks, and the area's natural beauty can be seen at Wookey Hole Caves. Longleat Safari and Adventure Park and Royal Bath and West Showground are also worth visiting.

    What's nearby

    • Popular Location
      Kilver Court - 14 min walk
    • Popular Location
      Royal Bath and West Showground - 5 min drive
    • Popular Location
      Ebbor Gorge - 12 min drive
    • Popular Location
      Wells Cathedral - 12 min drive
    • Popular Location
      Wells Bishop's Palace - 12 min drive

    Getting around

    • Castle Cary Station - 10 min drive
    • Bristol (BRS-Bristol Intl.) - 28 min drive

    Restaurants

    • Where to eat
    • On-site dining venue – Restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.

    About this property

    Charlton House Spa Hotel

    4-star hotel with full-service spa and free breakfast
    A full-service spa, a restaurant and a health club are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a spa tub are on-site. All 28 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with DVD players. Guests will also find 24-hour room service, free bottled water and hairdryers.
    Charlton House Spa Hotel offers 28 forms of accommodation with DVD players and a safe. Fridges and coffee/tea makers are provided.
    Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Shepton Mallet hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
    In addition to a full-service spa, Charlton House Spa Hotel features an outdoor tennis court and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.
    This 4-star property offers access to a business centre and a meeting room. This business-friendly hotel also offers a hot tub, a sauna and spa services. For a surcharge, a round-trip airport shuttle (available on request) is offered to guests. On-site self-parking is complimentary.
    Charlton House Spa Hotel has designated areas for smoking.
    An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a spa tub and a sauna.
    Guests aged under 16 years old are not allowed in the health club, fitness facility or spa tub.
    The recreational activities listed below are available either on-site or nearby; fees may apply.
    The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Free self parking
    • Return airport shuttle (surcharge) during limited hours
    • Airport shuttle on request

    Food and drink

    • Free cooked-to-order breakfast
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Aerobics classes
    • Full-service spa
    • Health club
    • Outdoor tennis court
    • Sauna
    • Hot tub
    • Steam room
    • Yoga classes

    Family friendly

    • DVD player
    • Fridge

    Conveniences

    • Free newspapers in reception
    • No lifts
    • Reception hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Wedding services

    Languages spoken

    • English

    Business services

    • 1 meeting room
    • Business centre
    • Conference centre

    Outdoors

    • Garden
    • Terrace

    Spa

    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Hot tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Wheelchair-accessible parking

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Hypo-allergenic bedding

    Bathroom

    • Bathrobes
    • bathtub or shower
    • Free toiletries
    • Hairdryer

    Entertainment

    • DVD player
    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Safe

    Nearby things to do

    Where to eat

    • On-site dining venue – Restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.
    4.4

    Excellent

    5 - Excellent
    111
    4 - Good
    58
    3 - Okay
    13
    2 - Mediocre
    10
    1 - Poor
    0
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location of this property was good, hotel room was very good food excellent and the staff were very helpful and friendly

    Stayed 2 nights in Oct 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Lovely place, but not at all welcoming.

    Place is fantastic, felt we were imposing on the staff by being there. Noone on reception when we arrived and when they knew we booked on Hotels.com the attitude was aloof. Breakfast service was bad, (2nd day was fine) and it was not busy, just felt we were imposing instead of giving them our business. Wont return, which is a shame as it is a lovely place.

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The restaurant was excellent. Very good food and service. The room was disappointing. We paid extra for a deluxe room which was small and very hot. I thought this was overpriced for what it was. I was also disappointed that on check in we were informed that we would have to pay a £10 per person supplement to use the gym or spa facilities. This had not been made clear at the time of the booking. Overall, I thought this was a good hotel with excellent food, but expensive for what it is.

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved the history of the property. Loved our room Day Duncan’s Den, extremely spacious and comfortable.

    Stayed 2 nights in Aug 2019

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