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Relaxinnz The Highwayman Inn

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
95 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Kilver Court
    3 min drive
  • Popular Location
    Royal Bath and West Showground
    4 min drive
  • Popular Location
    Wells Bishop's Palace
    13 min drive
  • Airport
    Bristol (BRS-Bristol Intl.)
    29 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-11-14. Try updating your dates to see prices for your trip.

    About this area

    Shepton Mallet

    Relaxinnz The Highwayman Inn is located in Shepton Mallet. Wells Cathedral and Glastonbury Abbey are notable landmarks, and the area's natural beauty can be seen at Wookey Hole Caves. Longleat Safari and Adventure Park and Royal Bath and West Showground are also worth visiting. Our guests appreciate the inn's central location.

    What's nearby

    • Popular Location
      Kilver Court - 3 min drive
    • Popular Location
      Royal Bath and West Showground - 4 min drive
    • Popular Location
      Ebbor Gorge - 12 min drive
    • Popular Location
      Wells Cathedral - 12 min drive
    • Popular Location
      Wells Bishop's Palace - 13 min drive

    Getting around

    • Castle Cary Station - 9 min drive
    • Bristol (BRS-Bristol Intl.) - 29 min drive

    About this property

    Relaxinnz The Highwayman Inn

    A restaurant, a bar/lounge and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. All 14 rooms offer free WiFi, coffee makers and digital TV. Hairdryers and ironing boards are also available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 9.95 for adults and GBP 2.95 for children
    • 1 restaurant
    • 1 bar

    Conveniences

    • No lifts

    Business services

    • Meeting rooms

    Outdoors

    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Hairdryer

    Entertainment

    • TV/satellite channels

    Food and drink

    • Coffee/tea maker

    More

    • Iron/ironing board
    4.1

    Very Good

    5 - Excellent
    35
    4 - Good
    36
    3 - Okay
    18
    2 - Mediocre
    6
    1 - Poor
    0
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Booked 4 rooms and breakfast for a work trip, The first day no one turned up to cook breakfast so we had to go to Tesco. On the third day we had to wait 20 mins for the restaurant to open as the chef had again overslept. Then kept waiting further 30 mins for the food to turn up which made us all late for work.

    Stayed 4 nights in Nov 2019

    2/5

    • Disliked: Staff & service

    Avoid

    Room very basic and need of upgrading. food ok although limited menu. Unfortunately despite pre booking breakfast for 7.00 am , 2 out of three mornings, staff did not make it down untill gone 7.30, meaning breakfast was not served untill after 8.00 am. Not good when your on business. I work away a lot, and stay at hotels all over GB, this is by far the worst that I have stayed in. To add insult to injury, I have just been e- mailed my receipt for my stay at the Highway Man. It is £27.00 less than I paid???? Avoid this hotel at all costs.

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    OK STAY

    In general the stay was good (first time) but the bed linen was a little damp.

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Room comfort
    • Disliked: Cleanliness

    When I arrived I went to the bathroom where the toilet seat was not secure and the toilet wouldn’t flush. They did sort the flushing of the toilet reasonably quickly, the cups in the room had dried coffee with the teaspoons stuck to them. I had pre booked the breakfast for both mornings which I had Saturday but we all said the breakfast was awful and half the things we asked for we didn’t get. I was the only one in our group that had pre paid the breakfast and the others all said they wouldn’t have the breakfast there on the Sunday so I cancelled and tried to get a refund which they said they couldn’t do. On Saturday evening I ordered a sirloin steak well done I couldn’t eat it as it was so rare when I complained nicely I was told by the young gentleman that he wasn’t the chef. When you pay nearly £40 for a 3 course meal you expect it top notch for that price.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lady who we first met was extreme nice, helpful and pleasant.

    Stayed 1 night in Sep 2019

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