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Mercure Shrewsbury Albrighton Hall Hotel & Spa

4-star property
Ellesmere Road, Shrewsbury, England 020 3788 4841
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3.9 out of 5
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See all 11 ebookers Reviews

"The property is old and in a lovely setting we got an complimentary room up grade witch was lovely " More

By a verified traveller on Sat 01 Feb 2020

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£65* Per night/room 22 Oct - 23 Oct

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Mercure Shrewsbury Albrighton Hall Hotel & Spa. During your stay, you're just a quick walk from The Adventure Rope Course. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, body scrubs or facials at The Orchid Rooms
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from The Adventure Rope Course and a 2-minute drive from Hawks on Walks

Mercure Shrewsbury Albrighton Hall Hotel & Spa ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Shrewsbury Albrighton Hall Hotel & Spa

Everyone (2) Couples (4) Friends (1)
2 out of 5
Beautiful building and setting but the service was appalling at every turn. We waited 30 minutes for the receptionist to turn up and check us in. We ordered a bottle of wine from room service, waited 20 mins for it to arrive only to find they’d brought no corkscrew ….waited a further 20 mins only to discover they still didn’t bring a corkscrew so we sent the wine back as we had to leave to go to a wedding. They ran out of wine in the bar the previous evening ……. Rooms quite basic for the money, half of what they said was included such as bottled water, tea bags, hot chocolate, milk etc was missing from the minibar and when we tried to call reception to get some brought to the room it took them 40 minutes to answer the phone and then another 30 minutes to bring anything to the room. Would not recommend this hotel purely on the basis of truly terrible service

Posted by on 22 Aug 2021

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5 out of 5
The property is old and in a lovely setting we got an complimentary room up grade witch was lovely

Posted by on 1 Feb 2020

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Comment from Hotel Management

2 Feb 2020 by Kirsty - Front Office Manager

Dear Anonymous, Thank you for your review on the Mercure Shrewsbury Albrighton Hall Hotel & Spa. Thank you for your kind comments about the hotels location and the hotel in general. We look forward to seeing you again in the near future. Kirsty Baugh Front Office Manager

4 out of 5

Posted by on 16 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Kirsty Baugh - Front Office Manager

Dear Anonymous, Thank you for taking the time to rate your stay with us at Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive scores such as these. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirsty Baugh Front Office Manager

3 out of 5
tired and needs some tlc. My bath towels had holes in them ! Also food prices unjustifiably high. The experience you have depends on the room you stay in. I stayed in room 18 which was tiny and a bad experience. Way too hot and I had a bad sleep as a result. 2 nights later I stayed in room 81 which was excellent. Breakfast not that great and certainly not worth the money, nowhere near. I won't stay again as I had to go out for dinner and wouldn't pay for that breakfast again so staying again is a bit pointless

Posted by on 17 Aug 2019

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4 out of 5
This room (81) was much nicer than other rooms I have stayed in. More space and more comfortable.

Posted by on 16 Aug 2019

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4 out of 5
disappointed with the health suite.......two steam rooms not working....Jacuzzi very small ..could only be used by 3 people and very small swimming pool

Posted by , from ollerton on 30 Oct 2018

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3 out of 5

Lovely setting but service not great

We only stayed for one night as we had a wedding at a nearby hotel. The hotel is set on beautiful grounds and i'm sure if want a picturesque setting then the hotel is ideal. The issue we had was with the service. Needless to say we were a bit tender the morning after the wedding, however. Room service from 9am-11am tried to get into our room 4 times. We told them on each occasion we were checking out at 11 and they could clean the room then. Still they continued to knock and try to get into the room. Finally, we were waiting for a lift so thought we'd get a coffee while waiting. After waiting 10 mins to get served (there was no-one else waiting), the coffee finally arrived 15 minutes later as our lift arrived. Obviously we didn't pay but it was annoying. We'd like to think our experience was a one-off as it seemed such a nice hotel.

Posted by on 14 Nov 2014

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5 out of 5

Wonderful

My wife and I stayed for 2 nights in August, and it was the highlight of our weeks tour of Shropshire. The hotel is a lovely old building in beautiful grounds, very quiet and peaceful. Staff are brilliant, nothing was too much trouble. We had booked our spa treatments well in advance, so had no problems getting what we wanted and when. The treatments were stunning - I had never had this type of treatment before, and it was amazing! we ate in the restaurant one evening, and while it was not cheap, it was excellent quality. A bit short on vegetarian options, but staff assured us they would sort something different out if we wanted to eat there again. Breakfast was great too, with lots of choice. We will definitely be returning.

Posted by on 28 Aug 2013

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5 out of 5

a little breather

Working from home is ideal but sometimes you don't properly 'switch off' unless you 'get away'. 24 hours is all we wanted and its a pleasant, easy trip by car from the big city birmingham to Shropshire. Hotel easy to find just north of Shrewsbury, we wondered whether we'd missed a nought off the room price; very good looking house and pleasant gardens - all to be explored again,sometime. Staff on reception efficient and extremely welcoming, overcoming a hiccup with my credit card without an eyelid batted. Weddings seemed to be popular at least 2 parties arriving or leaving - al the receptionists were kind, enthusiastic and unfazed with everyone we saw. Our room was in the SchoolMasters house; comfortably converted from 20th century school I assume. Large spacious bathroom, good bed and chairs. Can never quite get the best form the TV - it promised music from my phone would play - but no. never mind. We didnt want the spa treatments but took advantage of the pool and thermal rooms ...wonderful way to spend early friday evening. a few kids, a few adults all calm, warm, clean and stylish. very relaxing. Dinner- great food, I was surprised by the quality, feared it might be rather anonymous and not so expensive ether. Friendly -but not overfriendly -staff Again! Intended to rise early and swim again, but felt too relaxed . Really was just what we needed, and the staff were exceptionally good - always attentive but not creepy or over weening. Can imagine a great place for weddings and receptions and we, at least, did not have our tranquility disturbed one bit . If we can afford it again, I definitely try for more than just one night.

Posted by on 27 May 2013

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5 out of 5

3 days away

Thoroughly enjoyed our stay. Staff very friendly and approachable. The location was beautiful with the hotel being sympathetically modernised but not to the detriment of it's original purpose. Food was excellent. Our room was in the roof area, but was spacious, warm and comfortable with views over the rooftops of the hotel. This was especially atmospheric when there was s light fall of snow on our first morning there. We explored Shrewsbury, Ironbridge and the charming Much Wenlock ( Wednesday half day closing). On our journey home we called in on Battlefield 1403 on the A49 , part of the Albrighton estate. We brushed up on the history of that area, had a delicious lunch and spent plenty in the shop and butchers on site.

Posted by on 9 Feb 2013

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About the Mercure Shrewsbury Albrighton Hall Hotel & Spa

Location Ellesmere Road, Shrewsbury, England SY4 3AG

Property Features

Mercure Shrewsbury Albrighton Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 9501 square feet (883 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the business-friendly Mercure Shrewsbury Albrighton Hall Hotel & Spa. Free self parking is available. A complete renovation of Mercure Shrewsbury Albrighton Hall Hotel & Spa was completed in 2016. This 4-star Shrewsbury hotel is smoke free.

  • 87 guestrooms or units
  • 3 levels
  • 3 buildings
  • 9501 sq ft of conference space
  • 883 sq. m of conference space
  • Built in 1635
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Shrewsbury Station (5.5 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Shrewsbury Albrighton Hall Hotel & Spa offers 87 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.

The Oak Room – This restaurant serves breakfast, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The Orchid Rooms has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The restaurant closes at 10 PM. Due to COVID-19 restrictions, food orders are not taken after 8:30 PM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albrighton Hotel
  • Hotel Albrighton
  • Hotel Mercure Shrewsbury
  • Mercure Albrighton Hall
  • Mercure Albrighton Hall Hotel
  • Mercure Albrighton Shrewsbury
  • Mercure Hotel Shrewsbury
  • Mercure Shrewsbury Albrighton
  • Mercure Shrewsbury Albrighton Hall
  • Mercure Shrewsbury Albrighton Hall Hotel
  • Accor Albrighton Hall Hotel Shrewsbury
  • Albrighton Hall Hotel
  • Mercure Albrighton Hall Hotel Shrewsbury
  • Mercure Shrewsbury Albrighton Hall Hotel Spa
  • Mercure Shrewsbury Albrighton Hall Hotel & Spa Hotel
  • Mercure Shrewsbury Albrighton Hall Hotel & Spa Shrewsbury
  • Mercure Shrewsbury Albrighton Hall Hotel & Spa Hotel Shrewsbury

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.