27 Aug 2019 by Guest relation
Dear guests, thank you for rating our hotel. During your stay at the hotel you can always ask questions, complaints and suggestions to the guest relation. We are sad that we could not meet your expectations during your visit. If you wrote what you were unhappy with, it would help to improve the quality of service. Regards, Riolavitas Resort & Spa Team
7 Jul 2019 by Riolavitas Resort & Spa
Dear Guests, first of all thank you for your comment and the time for this. We are glad that you enjoyed our meal very much. With your problems in the bathroom you could always come to the front desk or guest relations services. We would have fixed the damage quickly had we know. During their stay we were booked up. Therefore your feeling arise, the restaurant was crowded. We apologize for this inconvenience. We hope that you will give us a second chance to give you an unforgettable holiday. Best Regards Your Riolavitas Resort & Spa Team
All-inclusive room rates at Riolavitas Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Riolavitas Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the hotel's beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Riolavitas Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi. This luxury hotel also offers a free kid's club, a children's pool and a seasonal outdoor pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Side hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Riolavitas Resort & Spa - All Inclusive offers 300 forms of accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Side hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant only serves dinner.
On-site venue No. 3 – This restaurant only serves dinner.
On-site venue No. 4 – This restaurant only serves light fare.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, a waterslide, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.