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Premier Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Double or Twin Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Family Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior Family City View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Premier Deluxe Twin/Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Empress Residence Resort & Spa, you're connected to the convention centre and just a quick walk from National Road 6. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Dynasty Bar, one of the property's 2 restaurants
  • Take a swim in the indoor and outdoor pools or soak in the 4 hot tubs
  • Indulge with facials, body treatments or manicures and pedicures at Mealea Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Angkor Night Market and a few minutes from Pub Street

About the Empress Residence Resort & Spa

Location #888, National Road 6, Siem Reap,

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:

  • Fitness facility
  • Sauna
  • Hot tub

Property Features

Empress Residence Resort & Spa offers its guests a full-service spa, 4 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A kids' pool, a health club, and a sauna are also featured at the luxury Empress Residence Resort & Spa. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Siem Reap hotel.

  • 146 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2014
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Empress Residence Resort & Spa offers 146 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Frette Italian sheets and down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Separate bedroom
  • Memory foam beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Dynasty Bar – This poolside cocktail bar specialises in international cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered.

Crown Restaurant – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Open daily.

Kroya Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Open daily.

Royal Pool Bar – This poolside restaurant specialises in international cuisine and serves brunch, lunch and dinner. Happy hour is offered. Open daily.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Helicopter/aeroplane tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Mealea Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Empress Residence Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Car required
  • UnionPay
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 5
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empress Residence
  • Empress Residence Hotel
  • Empress Residence Hotel Siem Reap
  • Empress Residence Siem Reap
  • Empress Residence Resort Siem Reap
  • Empress Residence Resort
  • Empress Residence Resort Spa
  • Empress & Spa Siem Reap
  • Empress Residence Resort Spa
  • Empress Residence Resort & Spa Hotel
  • Empress Residence Resort & Spa Siem Reap
  • Empress Residence Resort & Spa Hotel Siem Reap

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.