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4.0 out of 5

"This hotel is situated very close to Pub street and lots of restaurants and markets. It is a peaceful oasis with a serene atmosphere in the midst of t ... " More

By SJohn on Mon 14 Nov 2011

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£81* Per night/room 5 Nov - 6 Nov

Room, 2 Single Beds, Garden View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Park Hyatt Siem Reap. During your stay, you're just a quick walk from Pub Street. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2005, this 5-star hotel has 104 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and DVD players
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Cambodian cuisine while dining at The Dining Room
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, body wraps or aromatherapy at The Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Angkor Night Market and Pub Street
  • Airport shuttle service available for a fee

Park Hyatt Siem Reap ratings based on 3 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Hyatt Siem Reap

Everyone (1) Couples (1) Friends (1)
2 out of 5
It's starting to tire, but not an overly obvious way. However, it's not the flawless service experience you'd expect from a Park Hyatt.

Posted by , from London on 2 Aug 2019

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Comment from Hotel Management

3 Aug 2019 by Park Hyatt Siem Reap

Dear Simon, Thank you for sharing your feedback. It has been a great pleasure for having you with us. However, we regret your recent experience with us was not up to your expectation. We will look into your comments and improve where applicable. We look forward to welcoming you again soon. Best Regards, Park Hyatt Siem Reap

5 out of 5

Fabulous Hotel

This hotel is situated very close to Pub street and lots of restaurants and markets. It is a peaceful oasis with a serene atmosphere in the midst of the hustle and bustle of Siam Reap. The staff were extremely friendly and helpful. The breakfasts were plentiful and well made. We never got the chance to eat dinner but had lunch in the cafe which again was of a high standard and quality. My husband and I thoroughly enjoyed our stay and we would definitely recommend it.

Posted by on 14 Nov 2011

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5 out of 5

Khmer chic in Siem Reap

Hotel de la Paix is centrally located in Siem Reap (20mins from the airport) and within a short walk to the main streets like Pub Street. The design of the hotel is superb and totally matched by the excellent staff who anticipate your every need, sometimes before you realise you need it! Cold fresh hand towels are presented each time you enter the hotel which immediately refresh weary or sticky travellers. The front desk arranged a 2 day tour of the Angkor Wat complex with an English speaking guide and driver, within 30 mins of our request. Complimentary bottles of water were provided in the room and to our driver so we had a cold water supply during the excursions. There is lovely little cafe in the hotel for breakfast, lunch or snacks with good coffee. I'd especially recommend the fruit salad as the mix of watermelon, papaya, dragon fruit etc is delicious.

Posted by on 7 Aug 2011

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About the Park Hyatt Siem Reap

Location Sivutha Boulevard, Siem Reap,

Renovations + Closures

This property is closed from 23 March 2020 to 4 November 2020 (dates subject to change).

Property Features

Park Hyatt Siem Reap offers its guests 2 the outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3669 square feet (341 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Park Hyatt Siem Reap. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Siem Reap hotel.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3669 sq ft of conference space
  • 341 sq. m of conference space
  • Built in 2005
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Siem Reap (REP-Siem Reap Intl.) (8.3 km / 5.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Park Hyatt Siem Reap offers 104 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. This Siem Reap hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.

The Dining Room – This restaurant specialises in Cambodian cuisine and serves breakfast and dinner.

The Living Room – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

The Glasshouse – This restaurant serves breakfast, lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 the outdoor swimming pools are on site along with a 24-hour fitness centre.

Spa Services

The Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A shuttle service to/from the Siem Reap-Angkor International Airport (REP) is available on request. Prices vary according to the vehicle type.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Park Hyatt Siem Reap

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28 for adults and USD 14 for children (approximately)
  • Airport shuttle fee: USD 36 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hyatt Siem Reap
  • Park Hyatt Siem Reap Hotel
  • Siem Reap Park Hyatt
  • De La Paix Siem Reap
  • De La Paix Siem Reap
  • Park Hyatt Siem Reap Hotel
  • Park Hyatt Siem Reap Siem Reap
  • Park Hyatt Siem Reap Hotel Siem Reap

You should know

  • Park Hyatt Siem Reap offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.