8 Aug 2018 by Ieva
Dear client (Anonymos) we are really sorry for the bed experience. As I don't see your name or reservation, it is difficult to understand the case you are talking about. I do apologize for the restaurant issue - if there was a problems with the food and you did not eat it, of course it shouldn't be charged! Regarding other people smoking we regret as well, but that is the point we can not influence. If we receive complaint about it we try to solve it. As at the moment I can not do anything to make you more satisfied, the only I can do - is to apologize. I hope you enjoy the rest of your Latvia trip. KInd regards, Ieva Igaune - hotel manager
22 Jun 2018 by Ieva
Vielen dank!
As a guest of Spa Hotel Ezeri, you'll find a full-service spa, 2 indoor swimming pools, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 190 square feet (18 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at Spa Hotel Ezeri. Self parking is free. This 3-star hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Spa Hotel Ezeri offers 30 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Spa Hotel Ezeri has a restaurant on site.
Room service (during limited hours) is available.
2 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include Access to hot tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, Eurocard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.