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4.2 out of 5

"Clean and comfortable room for a rest between flights, situated in the airport. Staff very helpful. " More

By a verified traveller on Sun 17 Mar 2019

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Double Room (6 hours) with Meals

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£128* Per night/room 3 Dec - 4 Dec

Solo room for 6 hours with meal

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo room for 6 hours with 3 hour lounge access

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (24 hours) with Meals

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room (12 hours) with Meals

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double plus room for 6 hours with 3 hour lounge access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Aerotel Singapore (Transit Hotel at Terminal 1). During your stay, you'll be connected to a shopping centre and close to Changi Beach Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 2015, this 3-star hotel has 70 rooms on 1 floor. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with Smart TVs, rainfall showerheads and showers
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, multilingual staff and a terrace
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 7 minutes by car from Changi Business Park and 8 minutes from Singapore Expo

Aerotel Singapore (Transit Hotel at Terminal 1) ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aerotel Singapore (Transit Hotel at Terminal 1)

Everyone (8) Couples (1)
4 out of 5

Posted by on 24 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Syed Yusuf Duty Manager

Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

4 out of 5
Clean and comfortable room for a rest between flights, situated in the airport. Staff very helpful.

Posted by on 17 Mar 2019

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5 out of 5

A welcome rest

Pros: Everything.
We booked a six hour stay at this transit hotel after flying from Brisbane and before we continued our journey via Dubai to our destination in the U.K. I cannot speak highly enough about this hotel- very comfortable bed, super shower in bathroom, tea/coffee making facilities and TV. Checking in took no more than 2 or 3 minutes and checking out even less time - very efficient.

Posted by , from Durham,UK on 19 Oct 2017

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5 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

4 Mar 2020 by Marketing Team

Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you!

5 out of 5
Ideal gelegen. Freundliches Personal. Sehr sauber.

Posted by on 28 Dec 2019

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5 out of 5

Posted by on 7 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by Kitt

Dear Valued Guest, Thank you for choosing Aerotel Singapore , hope you like our service and hope to see you again in near future. Thank you.

4 out of 5
Nice hotel and nice rooms, but our room was very noisy.

Posted by on 6 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by Kitt

Dear Valued Guest, thank you for choosing Aerotel Singapore as your stay. Thank you for your feedback, we will get our team to look into it, do you mind to share which room that you stayed in? Hope to hear from you very soon, thank you! Wish you a Merry Christmas and Happy New Year.

4 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Kitt

Dear Valued Guest, thanks for staying with us, hope to see you again.

2 out of 5

Central AC in these small rooms got me sick

Central AC in room is terrible. You have to wear ear plugs and two blankets. Got me sick for the whole week.

Posted by on 22 Sep 2017

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About the Aerotel Singapore (Transit Hotel at Terminal 1)

Location Level 3, Departure/Transit Lounge, Singapore, 819642

Property Features

Aerotel Singapore (Transit Hotel at Terminal 1) offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at Aerotel Singapore (Transit Hotel at Terminal 1). You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 1 building
  • 1 floor
  • 70 guestrooms or units
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Aerotel Singapore (Transit Hotel at Terminal 1) offers 70 forms of air-conditioned accommodation with a hairdryer and free toiletries. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access.

  • Smart television
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Toiletries (free)
  • Air conditioning

Food & Drink

Aerotel Singapore (Transit Hotel at Terminal 1) has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at midnight
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.

Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.

Due to COVID-19 restrictions at the airport, guests from Category 4 countries may only leave their rooms within 90 minutes before their scheduled flight departure time.

Due to COVID-19 restrictions, access to this property is limited to passengers traveling on designated airlines and routes, including Singapore Airlines and Silk Air. Guests should contact the property to verify eligible airlines and routes after booking. Arrivals to Terminal 3 (THA) include buggy transfers to and from the property, subject to availability.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 12:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Aerotel Singapore (Transit Hotel at Terminal 1)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Property is located within an airport and access is restricted to airport travellers only. Flight boarding pass with passport must be presented upon check-in (visa may be required). Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Noise-free rooms not guaranteed
  • Transit hotel: Restricted access
  • Documentation required for property access
  • Passport required
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: SGD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aerotel Singapore Terminal 1 Changi Airport Hotel
  • Aerotel Terminal 1 Hotel
  • Aerotel Singapore Terminal 1 Changi Airport
  • Aerotel Transit Hotel Terminal 1 Singapore
  • Aerotel Transit Hotel Terminal 1
  • Aerotel Transit Terminal 1 Singapore
  • Aerotel Transit Terminal 1
  • Aerotel Singapore inside Changi Arpt Terminal 1 transit area
  • Aerotel Singapore Terminal 1
  • Aerotel Transit Hotel Terminal 1
  • Aerotel Singapore (Transit Hotel at Terminal 1) Hotel
  • Aerotel Singapore (Transit Hotel at Terminal 1) Singapore
  • Aerotel Singapore (Transit Hotel at Terminal 1) Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.