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5.0 out of 5

"Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive ... " More

By a verified traveller on Tue 11 Sep 2018

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Hotel Description

The great public transport around Andaz Singapore - a concept by Hyatt gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. Built in 2017, this 5-star hotel has 342 rooms over 15 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, 24-hour room service and LED TVs
  • Free WiFi and wired Internet
  • Free covered self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Bugis Street Shopping District and 13 minutes on foot from Raffles City
  • Airport shuttle service available for a fee

Suite, 1 King Bed (Andaz Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Andaz Singapore - a concept by Hyatt ratings based on 5 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Singapore - a concept by Hyatt

Everyone (4) Couples (1)
5 out of 5
Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive hotel and excellent staff. Buffet breakfast is super and huge variety. Evening free drinks were with good quality wine.

Posted by , from London,UK. on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Andaz Singapore

Dear Bobby, We're so glad to hear that you enjoyed your recent experience with us and that our team had a part to play in your memorable stay. We look forward to welcoming you back again soon! Best regards, Matthew Bartholomeusz Front Office Manager

5 out of 5
Magnifique hôtel décoré avec goût et modernisme. La piscine offre une vue magnifique sur la ville ainsi que le Singapore Flyer!

Posted by on 11 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Andaz Singapore

Dear guest, Thank you for your top rating and review! We are so glad you enjoyed our hotel design and great views, and look forward to seeing you again very soon. Best regards, Suhana Hadad Front Office Manager

5 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Andaz Singapore

Thank you for your great rating!

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Andaz Singapore

Dear Guest, thanks for your great rating and hope to see you again soon at Andaz Singapore!

5 out of 5
Ensiluokkainen hotelli. Aamiainen todella hyvä ja huoneet siistejä.

Posted by on 10 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Andaz Singapore

Dear Guest, Thank you for your great rating and review of us! We're so glad that you enjoyed your stay at Andaz Singapore and enjoyed our sumptuous breakfast buffet. Looking forward to welcoming you back for more great Andaz experiences! Best regards, Suhana Hadad Front Office Manager

About the Andaz Singapore - a concept by Hyatt

Location 5 Fraser Street, Singapore, 189354

Renovations + Closures

This property is closed from 7 April 2020 to 30 September 2020 (dates subject to change).

Property Features

Andaz Singapore - a concept by Hyatt offers its guests an outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Andaz Singapore - a concept by Hyatt. You'll have access to the health club at a partner property. Parking is available for a fee. This 5-star Singapore hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Coffee shop
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Singapore (SIN-Changi) (19.4 km / 12 mi)
  • Metro station: Bugis Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Singapore - a concept by Hyatt offers 342 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.

Mr Stork – This rooftop bar only serves light fare.

Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

665 Degrees Fahrenheit – This steakhouse serves lunch and dinner. Open daily.

Aunties Wok & Steam – This restaurant specialises in Asian cuisine and only serves lunch. Open daily.

Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 117.77 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Andaz Singapore - a concept by Hyatt

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 35 per person (approximately)
  • Covered self-parking fee: SGD 35.12 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 117.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Singapore concept Hyatt Hotel
  • Andaz concept Hyatt Hotel
  • Andaz Singapore concept Hyatt
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

You should know

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.