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5.0 out of 5

"Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive ... " More

By a verified traveller on Tue 11 Sep 2018

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£189* Per night/room 30 Jun - 1 Jul

Suite, 1 King Bed (Andaz Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Andaz, Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The great public transport around Andaz Singapore - a concept by Hyatt gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. Built in 2017, this 5-star hotel has 342 rooms over 15 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi and wired Internet
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Bugis Street Shopping District and 13 minutes on foot from Raffles City
  • Airport pick-up shuttle service available for a fee

Andaz Singapore - a concept by Hyatt ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Singapore - a concept by Hyatt

Everyone (4) Couples (1)
5 out of 5
Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive hotel and excellent staff. Buffet breakfast is super and huge variety. Evening free drinks were with good quality wine.

Posted by , from London,UK. on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Andaz Singapore

Dear Bobby, We're so glad to hear that you enjoyed your recent experience with us and that our team had a part to play in your memorable stay. We look forward to welcoming you back again soon! Best regards, Matthew Bartholomeusz Front Office Manager

5 out of 5
Magnifique hôtel décoré avec goût et modernisme. La piscine offre une vue magnifique sur la ville ainsi que le Singapore Flyer!

Posted by on 11 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Andaz Singapore

Dear guest, Thank you for your top rating and review! We are so glad you enjoyed our hotel design and great views, and look forward to seeing you again very soon. Best regards, Suhana Hadad Front Office Manager

5 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Andaz Singapore

Thank you for your great rating!

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Andaz Singapore

Dear Guest, thanks for your great rating and hope to see you again soon at Andaz Singapore!

5 out of 5
Ensiluokkainen hotelli. Aamiainen todella hyvä ja huoneet siistejä.

Posted by on 10 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Andaz Singapore

Dear Guest, Thank you for your great rating and review of us! We're so glad that you enjoyed your stay at Andaz Singapore and enjoyed our sumptuous breakfast buffet. Looking forward to welcoming you back for more great Andaz experiences! Best regards, Suhana Hadad Front Office Manager

About the Andaz Singapore - a concept by Hyatt

Location 5 Fraser Street, Singapore, 189354

Property Features

Andaz Singapore - a concept by Hyatt offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Andaz Singapore - a concept by Hyatt. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Singapore hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Changi Airport (SIN) (19.4 km / 12 mi)
  • Metro station: Bugis Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Singapore - a concept by Hyatt offers 342 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.

Mr Stork – This rooftop bar only serves light fare.

Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

665 Degrees Fahrenheit – This steakhouse serves lunch and dinner. Open daily.

Aunties Wok & Steam – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 117.77 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Andaz Singapore - a concept by Hyatt

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 35 per person (approximately)
  • Airport shuttle fee: SGD 91.55 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: SGD 91.55
  • Covered self-parking fee: SGD 35.12 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 117.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Singapore concept Hyatt Hotel
  • Andaz concept Hyatt Hotel
  • Andaz Singapore concept Hyatt
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

You should know

  • Andaz Singapore - a concept by Hyatt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.