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5.0 out of 5

"Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive ... " More

By a verified traveller on Tue 11 Sep 2018

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Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£364* Per night/room 1 Jul - 2 Jul

Suite, 1 King Bed (Andaz Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The great public transport around Andaz Singapore - a concept by Hyatt gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Suntec City. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.

  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • 10 minutes by foot from Suntec City and a 4-minute drive from Marina Square
  • Airport pick-up shuttle service available for a fee

Andaz Singapore - a concept by Hyatt ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Singapore - a concept by Hyatt

Everyone (4) Couples (1)
5 out of 5
Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive hotel and excellent staff. Buffet breakfast is super and huge variety. Evening free drinks were with good quality wine.

Posted by , from London,UK. on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Andaz Singapore

Dear Bobby, We're so glad to hear that you enjoyed your recent experience with us and that our team had a part to play in your memorable stay. We look forward to welcoming you back again soon! Best regards, Matthew Bartholomeusz Front Office Manager

5 out of 5
Magnifique hôtel décoré avec goût et modernisme. La piscine offre une vue magnifique sur la ville ainsi que le Singapore Flyer!

Posted by on 11 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Andaz Singapore

Dear guest, Thank you for your top rating and review! We are so glad you enjoyed our hotel design and great views, and look forward to seeing you again very soon. Best regards, Suhana Hadad Front Office Manager

5 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Andaz Singapore

Thank you for your great rating!

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Andaz Singapore

Dear Guest, thanks for your great rating and hope to see you again soon at Andaz Singapore!

5 out of 5
Ensiluokkainen hotelli. Aamiainen todella hyvä ja huoneet siistejä.

Posted by on 10 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Andaz Singapore

Dear Guest, Thank you for your great rating and review of us! We're so glad that you enjoyed your stay at Andaz Singapore and enjoyed our sumptuous breakfast buffet. Looking forward to welcoming you back for more great Andaz experiences! Best regards, Suhana Hadad Front Office Manager

About the Andaz Singapore - a concept by Hyatt

Location 5 Fraser Street, Singapore, 189354

Renovations + Closures

The property will be renovating from 16 February 2022 to 30 September 2022 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Selected guestrooms

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Andaz Singapore - a concept by Hyatt offers its guests a kids' pool, an outdoor pool, a steam room, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Andaz Singapore - a concept by Hyatt. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Singapore hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 15 levels
  • 2 bars or lounges
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Metro station: Bugis Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Singapore - a concept by Hyatt offers 342 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Mr Stork – This rooftop bar only serves light fare.

Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

665 Degrees Fahrenheit – This steakhouse serves lunch and dinner. Open daily.

Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Andaz Singapore - a concept by Hyatt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 117.70 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Andaz Singapore - a concept by Hyatt

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 52.97 per person (approximately)
  • Airport shuttle fee: SGD 107 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: SGD 107
  • Covered self-parking fee: SGD 35.12 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 117.70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Singapore concept Hyatt Hotel
  • Andaz concept Hyatt Hotel
  • Andaz Singapore concept Hyatt
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.