4.2 out of 5

"Cozy rooms, pool area never to crowded. Helpful stuff. 24h in room dining is not bad but not good enough for how much it costs. Nevertheless, you ca ... " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the nightlife around Carlton Hotel Singapore. During your stay, you're just a quick walk from Peranakan Museum. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa. Built in 1988, this 4.5-star hotel has 940 rooms over 26 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Wah Lok
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials or aromatherapy at LifeSpa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and yoga classes
  • Guests speak favourably about the overall condition of the property and the value of their stay
  • Steps from Cathedral of the Good Shepherd and CHIJMES

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£116* Per night/room 30 Aug - 31 Aug

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premier Club Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Carlton Hotel Singapore ratings based on 59 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carlton Hotel Singapore

Everyone (15) Couples (27) Business (5) Family (3) Other (3) Friends (3)
5 out of 5

Posted by on 4 Aug 2019

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4 out of 5

Posted by on 22 Jun 2019

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5 out of 5

Posted by on 28 Mar 2019

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5 out of 5
Excellent location. Very clean. Friendly, helpful staff. Would definitely stay there again

Posted by on 10 Feb 2019

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5 out of 5
Cozy rooms, pool area never to crowded. Helpful stuff. 24h in room dining is not bad but not good enough for how much it costs. Nevertheless, you can’t go wrong with staying here.

Posted by on 4 Aug 2018

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3 out of 5

Nice hotel let down by staff

Stayed at this hotel a few times and this visit this weekend was a let down. The staff seem so indifferent - no welcome back or any feeling of belonging or being important to them. Had issue with room service as it was clear they guy on the phone clearly could not be bothered doing his job. Took my 15 minutes to get through to them line constantly engaged. Tried to then speak with management - same story no one picks up the phone there either. On leaving the hotel on check out. No how was your stay,? have a pleasant trip, need a hand or anything with your bags. Just a robot taking the bill. Awful experience this time. I have stayed in over 40 hotels this year of 4 and 5 star and this experience was just the worst. Shame really as this hotel has potential to be nice. The staff do not seem happy at all !

Posted by , from Glasgow on 22 Oct 2017

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5 out of 5

Amazing hotel close to the Marina Bay in the cente

Amzing view...close to the Marina Bay in the center of Singapore few minutes walking to the biggest shops center like, Bugis or Raffles City... Very recomended!

Posted by , from spain- switzerland on 18 Oct 2016

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4 out of 5
Well appointed hotel, in an ideal situation, near to all public transport facilities, and easy to reach Singapore's main sights.

Posted by on 3 Oct 2016

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5 out of 5

Great stay

We stayed in a club room with complimentary breakfast and beverages and were very happy with the accommodation. great views, good location, good service, nothing at all negative to say.

Posted by on 4 Mar 2016

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4 out of 5

Mixed feelings

The hotel consists of two towers: one standard, another premium. We stayed at the latter one on executive floor with club lounge benefits. They serve alcoholic drinks and snacks (quite limited selection) between 6-8pm, but it's not really worth it. The only real benefit of the executive room is 3pm checkout if you need it. Breakfast selection in the lounge was very poor, much better in the main restaurant, however it felt like a big canteen. Overall the hotel feels like an airport hotel, no character at all. The swimming pool is tiny and there are only about 15 chaise-longs which is ridiculous keeping in mind the size of the hotel. Location was very good though- next to Raffles city mall, City Hall and Esplanade metro stops.

Posted by on 21 Feb 2016

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About the Carlton Hotel Singapore

Location 76 Bras Basah Road, Singapore, 189558

Property Features

Carlton Hotel Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a limo/town car service. A kid's pool, a fitness centre, and tour or ticket assistance are also featured at the luxury Carlton Hotel Singapore. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 940 guestrooms or units
  • 26 levels
  • 4 dining venues
  • Built in 1988
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Singapore (SIN-Changi) (19.8 km / 12.3 mi)
  • Metro station: Bras Basah Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Carlton Hotel Singapore offers 940 forms of air-conditioned accommodation with minibars and a safe. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.

Cafe Mosaic – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Tuxedo – This Cafe serves breakfast and light fare. Open daily.

Shinji by Kanesaka – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

LifeSpa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 80 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Hotel Club Lounges are reserved for guests age 17 years and older during evening cocktail hours. Please note: dress code is smart casual and slippers, flip flops, tank tops, bathrobes, singlets, and gym gear are not permitted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 33 per person (approximately)
  • Rollaway bed fee: SGD 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Hotel Singapore
  • Carlton Singapore
  • Carlton Singapore Hotel
  • Hotel Carlton Singapore
  • Hotel Singapore Carlton
  • Singapore Carlton
  • Singapore Carlton Hotel
  • Singapore Hotel Carlton

You should know

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.