4.0 out of 5

"Amzing view...close to the Marina Bay in the center of Singapore few minutes walking to the biggest shops center like, Bugis or Raffles City... Very r ... " More

By a verified traveller on Tue 18 Oct 2016

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Hotel Description

A luxury stay in Colonial District awaits you at Carlton Hotel Singapore. Within just a 10-minute stroll, you'll find popular attractions like Peranakan Museum and Raffles City. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy TVs with digital channels, and all 940 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Additionally, free bottled water, in-room massages, and safes are available.

A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and mani/pedis. The restaurant, Wah Lok, serves Chinese cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the fitness centre and sauna. Business amenities include 13 meeting rooms, conference space, and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking.

Within a 15-minute walk of this 4.5-star City Hall hotel, attractions include National Museum of Singapore and Esplanade Theatres.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£104 per night

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Club Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Carlton Hotel Singapore ratings based on 46 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Nice hotel let down by staff

Stayed at this hotel a few times and this visit this weekend was a let down. The staff seem so indifferent - no welcome back or any feeling of belonging or being important to them. Had issue with room service as it was clear they guy on the phone clearly could not be bothered doing his job. Took my 15 minutes to get through to them line constantly engaged. Tried to then speak with management - same story no one picks up the phone there either. On leaving the hotel on check out. No how was your stay,? have a pleasant trip, need a hand or anything with your bags. Just a robot taking the bill. Awful experience this time. I have stayed in over 40 hotels this year of 4 and 5 star and this experience was just the worst. Shame really as this hotel has potential to be nice. The staff do not seem happy at all !

Posted by , from Glasgow on 22 Oct 2017

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5 out of 5

Amazing hotel close to the Marina Bay in the cente

Amzing view...close to the Marina Bay in the center of Singapore few minutes walking to the biggest shops center like, Bugis or Raffles City... Very recomended!

Posted by , from spain- switzerland on 18 Oct 2016

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4 out of 5
Well appointed hotel, in an ideal situation, near to all public transport facilities, and easy to reach Singapore's main sights.

Posted by on 3 Oct 2016

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5 out of 5

Great stay

We stayed in a club room with complimentary breakfast and beverages and were very happy with the accommodation. great views, good location, good service, nothing at all negative to say.

Posted by on 4 Mar 2016

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4 out of 5

Mixed feelings

The hotel consists of two towers: one standard, another premium. We stayed at the latter one on executive floor with club lounge benefits. They serve alcoholic drinks and snacks (quite limited selection) between 6-8pm, but it's not really worth it. The only real benefit of the executive room is 3pm checkout if you need it. Breakfast selection in the lounge was very poor, much better in the main restaurant, however it felt like a big canteen. Overall the hotel feels like an airport hotel, no character at all. The swimming pool is tiny and there are only about 15 chaise-longs which is ridiculous keeping in mind the size of the hotel. Location was very good though- next to Raffles city mall, City Hall and Esplanade metro stops.

Posted by on 21 Feb 2016

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4 out of 5

Pleasant stay

Got a room upgrade which was nice, however, the room although clean, was a bit dusty and had to report it. It was sorted out same day. During the stay, had to ask for more stock on milk as cleaner did not restock. Overall though, there was no major issues and the hotel location was perfect.

Posted by on 10 Feb 2016

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5 out of 5

Fantastic Stay

This hotel really exceeded expectations on our trip for 3 days/nights in Singapore. The location is great and just opposite Raffles. The staff went out of their way to help and the Concierge in particular, were very professional and the customer service was superb. I can't recommend this hotel enough and will stay there next time we are in Singapore.

Posted by on 25 Jan 2016

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4 out of 5

Business and pleasure

The hotel and amenities were excellent. The staff were attentative and breakfasts in the club lounge were very good. The club room was large and spacious and we had an excellent view over the city.

Posted by on 19 Oct 2015

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5 out of 5


Stayed here for a couple of nights in January prior to a cruise. Lovely well appointed hotel, friendly staff, lovely spacious rooms and a great breakfast!! Right next door to Raffles and in walking distance to shops and waterfront. Would recommend to anyone looking for a city hotel in Singapore.

Posted by on 27 Jun 2015

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4 out of 5

Business trip

The hotel and room was lovely and I had access to the premier club lounge which was good. One disappointing thing in the room was that the hairdryer was pretty dated - I would have expected a better hairdryer than one which took ages to dry my hair and I had to hold in a button when whole time to get it to work!

Posted by on 23 Jun 2015

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About the Carlton Hotel Singapore

Location 76 Bras Basah Road, Singapore, 189558

Property Features

Carlton Hotel Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. Business amenities include A business centre, a limo/town car service, and meeting rooms. There are 13 meeting rooms available. A fitness centre, spa services, and multilingual staff are also featured at the luxury Carlton Hotel Singapore. Free self parking is available. A complete renovation of Carlton Hotel Singapore was completed in February 2015. Smoking is allowed in designated areas at this 4.5-star Colonial District hotel.

  • 940 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 13 conference rooms
  • Built in 1988
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking


  • Airport: Singapore (SIN-Changi) (19.4 km / 12 mi)
  • Metro station: Bugis Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Carlton Hotel Singapore offers 940 forms of air-conditioned accommodation with minibars and a safe. Televisions come with Digital channels and pay-per-view films. Bathrooms include a shower, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Cafe Mosaic – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Tuxedo – This delicatessen serves breakfast and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 80.0 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Club Lounges are reserved for guests age 17 years and older during evening cocktail hours. Please note: dress code is smart casual and slippers, flip flops, tank tops, bathrobes, singlets, and gym gear are not permitted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SGD80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.